Posted Date: Jul 1, 2020
Position Title: MGR, OPERATIONS II
Location: Knoxville, TN
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals among their 1200 healthcare clients and across the nation in 39 states. Crothall has earned a spot on the Top 100 Best Places to Work in Healthcare in 2013, 2014, and 2015, and a Becker's Healthcare Top Places to Work in 2016. Our core services include: Environmental Services, Patient Transport, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory Services. For more information, go to www.crothall.com.
Operations Manager II
Job Summary:Directs and oversees operational needs of the Housekeeping Department. Coordinates the tasks of the subordinate Supervisory staff.
Working as an EVS Operations Manager - Evenings, you are responsible for assisting senior EVS leaders in directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.
Establishes and annually reviews standards and work procedures for all Housekeeping staff
Plans work and staffing schedules and areas of work to ensure adequate services are rendered
Assists in the hiring process; interview, hiring and training of new associates
Orients, develops, and supervises all supervisory/housekeeping staff
Conducts regular inspections and makes recommendations to the facility
Monthly reporting of goals, accomplishments, and future plans
Staff education and training
Communication with staff, administration, and other departments
Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
Four year college degree, military experience, or equivalent work experience required
At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required
Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred
Ability to communicate effectively in written format and oral presentations
Ability to multi-task and establish priorities
Ability to maintain organization in a changing and stressful environment
Exhibit initiative, responsibility, flexibility, and leadership
Possess a thorough knowledge of contract administration and office procedures
Ability to work an evening shift (3:00 PM - 11:00 PM schedule) with a weekend and holiday rotation
Willingness to work a 10 hour day on a regular basis
Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics
All military branches with experience of supervising a group of soldiers of 15 or more
Troubleshoots, isolates and identifies causes of equipment malfunction
Teaches technical skills to lower grade soldiers
Prepares costs and labor estimates
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Crothall is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Req ID: 407459
Compass Group USA Inc