Operations Manager

Operations Manager

at Evernest

COMPANY OVERVIEW

Are you ready to take the reins and drive unprecedented growth in a dynamic business environment? Our goal is to manage 25,000 homes by the end of 2024 and 250k homes by 2030. It's an exciting journey but we can't do it alone. We are on the lookout for a visionary leader who will play a pivotal role in propelling our company to new heights. As the next leader of our Tucson market, you will have the unique opportunity to spearhead initiatives that will not only double but triple the size of our portfolio. This is an exceptional chance to leave an indelible mark on our success story by crafting and executing strategic plans that capitalize on market opportunities. If you are a results-driven, forward-thinking individual with a proven track record of transformative leadership, we invite you to join us in shaping the future of our business. Seize this chance to lead, innovate, and be the architect of our unparalleled growth journey!

Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 30+ of the nation's most investable markets and with over 15k homes under management, Evernest is recognized as one of the largest single-family and small multi-family brokers and property management companies in the country.

POSITION OVERVIEW

The person selected for this role will train and work as a property manager for 6-12 months in preparation to take on leadership responsibilities. This timeline is dynamic based on reaching competence in the role.

This role is eligible for our company benefits package, including:

• Salary: $70,000 - $75,000/yr

• Premium health care, 401k, etc

• Unlimited PTO as well as 9 paid holidays

• A company-wide professional development program

COMPETENCIES

• A self-assured problem solver capable of taking risky actions and accepting responsibility for the outcome.

• Enjoys hurdles and may claim authority in order to take action.

• Provide outstanding service to our property owners.

• Execute portfolio level operations in line with company targets and KPIs.

• Doesn't need or want to be watched over or micro-managed.

• This person likes to initiate and finish activities in quick succession. They prefer variety in their circumstances and like working under pressure and time constraints.

• Assertive and visionary, this person is decisive and can accept responsibility for their actions.

• They speak in a factual and direct manner, but capable of communicating with others in an empathetic and effective way creating a high performing team.

• This person likes variation in their work, but is capable of focusing on redundant tasks for short periods of time without losing interest.

• Adventurous enough to chase and go after new opportunities if they provide a path to growth, personally and professionally.

• Likes the idea of building and developing a team of high performers.

• Dispatch field team members to conduct inspections of properties to ensure they are in good condition and well-maintained.

• This person sees our core values as being consistent with their own core values; Win Together, Do the right thing, Own the outcome, Embrace the grind, Grow daily.

• Stay up-to-date on local market trends and competitor activity.

• Drive financial performance by maximizing NOI.

• Prepare additional reports as required by the Regional Manager, Executive Director, Partners, or Owners.

REQUIREMENTS

• Bachelor's degree in Finance, General Business, Business Management, Engineering or Accounting (Preferred).

• Real Estate License (Preferred). If not licensed, you must be willing to obtain a license within 90 days of joining Evernest.

• 2-4 years of experience in any of the following industries (Required): Hospitality, Logistics, Real Estate, Finance, Accounting, Banking.

• 5+ years of customer service experience (Preferred).

• 3+ years of Leadership experience (Preferred).

• Experience as an entrepreneur or a strong interest in Entrepreneurship through Acquisition (Required).

• You will be required to work daily from the Evernest office in your market.

CORE VALUES

To be considered for this position, you must connect deeply with Evernest's company core values:

Win Together

• Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other), first. Individually, we can only achieve so much; as a team, everyone can meet, and exceed their goals.

Do the Right Thing

• We will always be honest with each other, our residents, and our owners. We operate a truth-based property management company with high levels of accountability, regardless of how it affects us individually or as a company.

Own the Outcome

• We will continuously strive for the best way to serve our Owners by frequently updating our processes, pushing ourselves never to be stagnant and never accepting of the status quo. We are determined to revolutionize this industry.

Embrace the Grind

• Beginning with just 30 houses to now almost 15,000, it has taken an extreme amount of hustle and perseverance to grow Evernest. We believe this benefits our clients because we are committed to whatever it takes to lease your home to a well-qualified tenant, collect rent, communicate effectively, and manage the day-in and day-out processes that keep you happy.

Grow Daily

• Our team of professionals commits themselves to daily disciplines both inside and outside the office. The positive habits we create in life impact our company and our clients. It´s not an easy business, and there´s no substitute for disciplined habits if you want to remain successful.