Operations Manager - Emergency Medicine

Dept Number/Name: 0-6148-000 / Emergency Medicine

College Division: USF Health- Morsani College of Medicine

Salary Plan: Administrative

Job Code/Title: 4380 / Operations Manager

Hiring Salary/Salary Range: $50,000 - $65,000 annually

Position Number: 00057560

ORGANIZATIONAL SUMMARY:

The Department of Emergency Medicine at the University of South Florida, Morsani College of Medicine provides clinical care at Tampa General Hospital across three sites (a Level 1 trauma center and two free-standing emergency departments), representing over 120,000 patient encounters per year with over 40 faculty members. Outpatient clinical services continue to expand in addiction and primary care sports medicine.

The three-year USF EM residency program began in 2003 and graduates 10 residents per year with a board pass rate of 96%. USF EM is highly integrated into undergraduate medical education. USF EM operates a robust acute care research program and clinical, research, and education programs in EMS, Social EM, Ultrasound, Sports Medicine, Toxicology, Healthcare Administration Leadership and Management (HALM), and Simulation. USF EM provides post-graduate fellowship training in EMS, simulation, ultrasound, and HALM. USF EM faculty provide leadership for Florida Poison Control, City of Tampa Fire Rescue, Pinellas County EMS, TGH Interfacility Transport/Aeromedical Services, CAMLS, and the Florida Center for EMS, as well as coverage of the NFL, NHL, and many local events.

POSITION SUMMARY:

This position will report to the Department Administrator and serves as an administrative support resource for multiple divisions of Emergency Medicine. This position will perform a wide range of administrative and operational duties across mission areas, including preparing spreadsheets, correspondence, reports and presentations, handling information requests, planning conferences and meetings, completing travel arrangements, maintaining calendars and schedules, processing clinic schedule and template changes and processing compliance paperwork.

RESPONSIBILITIES:

Office Operations: Oversees day-to-day office operations and support activities.

Provides direct, confidential assistance to the Department Administrator and Department Chair, and engages in highly sensitive operational, legal, or administrative matters. Creates agendas, maintain minutes, and communicates with members of the group. Performs specialized office duties required to support the specific responsibilities of the Department Administrator, using discretion to make judgments based on operating guidelines.

Runs/prepares reports and provides data for analyzing by department/division leadership. Advises on and implements administrative office policies and procedures; develops and implements internal forms. Supports purchasing requirements for office, including but not limited to: researches items, obtain price quotes, enters information into university systems, receives purchase orders, and maintains information as required. Support in transactional work and assist with processing payments and reimbursements.

Department Employment Assistance: Works closely with Department Chair and Department Administrator to manage recruitment and human resource initiatives including but not limited to search committee support, candidate itinerary preparation, taking meeting minutes and compilation of documents.

Assists with employment, administration, and other human resources processes. Maintains appointment paperwork requirements for faculty, staff, and student employees. Oversees and audits divisional leave requests.

Project Coordination: Serves as a resource person and keeps up to date with ongoing projects.

Responsible for duties as required to support the mission and function of the division. Composes and prepares written documents and correspondence for the office, including memos, letters, presentations, and spreadsheets.

Performs other duties as assigned.

POSITION QUALIFICATIONS:

MINIMUM:

This position requires a High School diploma or equivalent with four years of customer service-related experience including at least one year of supervisory experience.

USF Health

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 37329

Posting Date: 06/28/2024

Posting End Date: 07/12/2024

How To Apply

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Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu.

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement.

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).

Work Location

Campus map and location overview:

USF - Health

USF - Tampa Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S.

News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

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