Position Title: Operations Manager
Position Location: Elloree, SC
Oversee and maintain the total operations for assigned areas and associates, and ensure supervisory team meets and maintains production standards for shipping department based on assignment. Handle all daily issues and projects under the direction of the Distribution Manager. . Work with all Distribution Center Departments, Transportation, and Inventory Management to ensure the timely and safe movement of product. Hold associates accountable for providing retail and our customers the best quality product possible. Sponsor, measure, and guide distribution center goals to completion in areas of responsibility.
Principle Duties and Responsibilities:
Manage team of supervisors responsible for the day to day activities of department of business unit and assigned staff
Supervise teams performance through performance planning, coaching, appraisal and disciplinary efforts
Communicates and keeps direct reports well informed and aligned to Company and DC's values, goals, results, initiatives, policies, procedures etc.
Ensures associate schedule meets the demand of inbound/outbound volume
Responsible for assisting in hiring, training, and developing of all new and existing associates
Work with all applicable departments to ensure efficiently and accurate flow of inventory in and out of distribution center shipping departments
Hold departmental meetings as expected
Help support, communicate, and administer disciplinary action to associates who violate company policy.
Communicate with appropriate individuals/departments during the shift that my affect other warehouse departments
Efficiently lead the supervisors of the department toward attaining their individual and combined goals through hands-on guidance.
Help build effect teams by creating goals and providing development plans for self and direct reports
Develop a large group of production associates into a well-organized, highly motivated and well aligned team.
Minimizes workplace accidents and injuries by sustain a culture that is compliant with safety procedures and highly focused on workplace safety.
Maintain labor cost and improve productivity
Strategically plan, develop, implement, and be responsible for budget & operational goals
Serve as a resource, mentor, and coach/trainer for supervisor direct reports and supervisor trainees progressing through the DLOT curriculum
Provide accurate reporting information to DC Manager and others
Make recommendations for modifications to procedures or processes impacting their work group or center that will maximize efficiency, productivity, and reduce costs
Requirements Basic Qualifications:
High School Education or equivalent
Certified on a powered industrial equipment where applicable
Seasoned knowledge of distribution shipping practices
College degree or equivalent experience
3-5 years of experience in management
Familiarity with WMS and supporting systems (i.e. RF & Voice Selection)
Familiarity/experience in a distribution environment
Basic understanding of business financial reports and information
Skills and Abilities:
Possess good communication, verbal, and written skills
Possess good leadership skills
Efficient in the areas of: Organizational and Human Resource Skills
Possess good conflict management skills
Strong knowledge and PC-based skills
Demonstrates strong leadership skills
Strong personal and inter-personal skills
Demonstrate ability to articulate and provide insight to associates in a manner that creates an understanding and alignment to the business focus/strategy
Effective analytical and problem-solving skills, and implementing solutions
Ability to motivate and supervise others to promote associate morale and maintain compliance with company objectives
Excellent customer service, written, and verbal communication with associates, peers and members of management
Proven track record of being an open-minded, strong leader, with ability to motivate and develop others
Must be able to work on all shifts and weekends