Operations Manager

CVS Health Jamesburg , NJ 08831

Posted 2 months ago

Job Description:

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation

  • Sales and inventory management

  • Employee staffing, training, and development

  • Financial management

  • Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:


  • Lead others and work effectively with store crews

  • Supervise, assign and direct activities of the store's crew

  • Effectively communicate information to store crew and supervisors in an open and timely manner

  • Support Store Manager with actions plans for operational and service improvement

2.Customer Service

  • Assist customers with their questions, problems and complaints

  • Promote CVS customer service culture (greet, offer help, and thank)

  • Required Qualifications

  • Deductive reasoning ability, advanced analytical skills and computer skills.

  • Advanced communication skills, leadership, supervision, and influencing skill

  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

  • Experience as a retail manager or supervisor


  • High school diploma or equivalent required

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Facilities/Operations Manager

Taylor Management

Posted 2 weeks ago

VIEW JOBS 6/10/2021 12:00:00 AM 2021-09-08T00:00 <p>Lovely, mature large scale active adult community in need of an experienced Facilities/Operations Manager to streamline workflows and processes. You will be responsible for the operation, life and safety, of the Community according to established and approved Association and Taylor Management policies, procedures and rules and regulations. </p><p><strong>QUALIFICATIONS</strong>:</p><ul> <li>Must have a minimum of 3 years experience</li> <li>Strong sense of customer service</li> <li>Must be able to read, write and communicate English fluently</li> <li>Proficient with Microsoft Office</li> <li>Working knowledge of construction projects</li> </ul><p><strong>Requirements</strong></p><ul> <li>Must be able to create RFP's for different projects and services</li> <li>Must have a valid driver's license</li> <li>Must be a high school graduate or equivalent</li> <li><strong>Must have a minimum of 3 years experience</strong></li> <li><strong>Must be on call 24/7, 7 days a week</strong></li> </ul><p><strong>RESPONSIBILITIES</strong> (but not limited to)</p><ul> <li>Attend Board Meetings and prepare monthly Facility/Operations Management Report</li> <li>Responsible for all operational phases of the community, maintenance and direct control of all vendor personnel and resources to the end that the property is maintained, at all times, in good physical condition with a stabilized operation.</li> <li>Approve and properly code all invoices and submit invoices with appropriate documentation to Assistant Manager.</li> <li>Assist General Manager/Community Manager in the preparation of the annual budget and monitor the monthly expenses and variances. Make recommendations to the Board as to anticipated shortfalls or excess funding by the budget line items pertaining to buildings and grounds.</li> <li>Competitively bid all major service contracts and all other goods and services. Once contracts are accepted and approved, monitor the performance of the contractor as to quality of work and adherence tot he contract specifications.</li> </ul><p><strong>Benefits</strong></p><ul> <li>Full time position Monday through Friday 8 am - 4:40 pm</li> <li>Medical, Dental, Vision</li> <li>401K after 90 days</li> <li>8 paid holidays</li> <li>1 week vacation in the first year (accrued); 2 weeks after one year (accrued)</li> <li>5 paid sick days per year</li> <li>Compensation will be based upon experience</li> </ul> Taylor Management Monroe Township NJ

Operations Manager

CVS Health