Clean Team Canton , MI 48188
Posted 3 weeks ago
As an Operations Manager you will work closely with franchisees to provide orientation, certification training, and business development services that help grow business.
Primary Responsibilities:
Grow the branch through Sales and Retention of customers
As a Subject Matter Expert, you will train and develop new and existing franchisees
Act as a liaison between the customer and franchisee
Manage new Customer Start-up processes
Inspect all customer accounts, documenting and communicating findings
Conduct Customer Satisfaction Surveys
Develop constructive relationships with franchisee and evaluate their developmental for coaching and training needs
Formulate, interpret, and implement operating practices
Help Franchisees maintain a healthy relationship with their customers and offer guidance to resolving customer concerns
Document appropriate business records and forms
Manage and maintain relationships with local vendors
Maintain Franchisee Fulfillment and Upgrade Process
Qualifications
Experience with training and business development duties
Experience with business-to-business sales
Experience in small business management preferred
Ability to effectively train, consult, and provide direction and assistance to business owners
Ability to exercise discretion and judgement
Motivating and outgoing personality a must
Have demonstrated outstanding communication and public speaking skills
Strong ethics and values
Experience in conflict resolution
Must be able to work a flexible schedule that may include some evenings and weekends
Benefits
Competitive base salary with commissions and bonuses
Company provided Phone, Laptop and Fuel Card
Medical Benefits & 401K
Paid time off: Holidays, Vacations and Personal Time Off
Immediately take charge of your career today!! If you want to part of an exciting, engaging culture with a company that thrives on its employee's success, apply today.
Zip Codes: 44641, 44702, 44703, 44704, 44705, 44706, 44707, 44708, 44709, 44710, 44714, 44718, 44720, 44721, 44730.
Clean Team