Operations Manager, A|X Pentagon City

Armani Arlington , VA 22201

Posted 8 months ago

Job Description:

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eye wear, watches, jewelry, home interiors, fragrances and cosmetics under brand names: Giorgio Armani, Emporio Armani and A|X Armani Exchange.

Position Overview:

The Operations Manager is responsible to support the selling function of the boutique by managing the areas of shipping/receiving, alterations, point-of-sale, human resources, building maintenance, operating budgets/invoicing/expenses.

Core Responsibilities:

  • Ensure that the department collaborates with all other departments to ensure smooth operation of boutique

  • Ensure that all company policies, procedures and directives are enforced consistently and effectively

  • Manage and maintain store facility inclusive of cleaning, repair and maintenance

  • Ensure all merchandise is handled appropriately and inventory is accounted for and monitored

  • Ensure that all policies, procedures and operational directives are enforced consistently and effectively

  • To assist all departments in establishing organizational and systematic approaches to their goals

  • To ensure that each associate is fully trained in all operational areas

Qualifications:

  • Minimum 3+ years of management experience in the retail industry

  • Proficient in Word, Excel, and Power Point

  • Strong interpersonal and communications skills both verbal and written

  • Able to speak effectively in interpersonal situations

  • Strong independent work ethic, excellent time management skills, and organizational abilities

  • College degree or equivalent

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Retail Sales Personal Stylist MacyS Part Time The Fashion Center At Pentagon City

Macy's, Inc.

Posted 4 days ago

VIEW JOBS 10/15/2019 12:00:00 AM 2020-01-13T00:00 Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you'll do just that, bringing the Magic of Macy's to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service. ... More " So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today! Job Overview: The Seasonal Personal Stylist is responsible for developing personal shopping business by providing outstanding customer service, demonstrating superior product knowledge to customers, and creating a shopping experience that will make the customer feel welcome and comfortable during periods of high volume. The seasonal colleague supports the needs of the Personal Stylist. In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Essential Functions: * Find merchandise and/or gather collection of merchandise for Stylist clients * Remove security tags and pack merchandise for client to standard * Ring up merchandise on behalf of the stylist within POS and company guidelines (assisted sale on performed when assisting stylist) * Package, Gift Wrap, and Ship merchandise as needed to clients * Be proficient in POS and/or tablet device including Search and Send, My Client * Provide an exceptional customer experience by ensuring the customer is always the priority * Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area * Handle all returns courteously and professionally * Develop a high level of product knowledge for the merchandise in the department by reading vendor tags, pamphlets, and attending training classes in order to communicate it to the customer * Suggest additional merchandise to compliment customer selection and engage the customer * Reinforce customer's selection and package merchandise with care * Invite customers to come back and thank them by name whenever possible * Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer-the most important person in our stores * Cross sell throughout the store to maximize customer satisfaction and store sales * Complete support tasks such as recovering the fitting rooms and straightening merchandise as needed * Be knowledgeable of and perform sales support functions related to POS procedures * Be aware of current promotional events and sales * Adhere to Asset Protection and inventory control and compliance procedures * Maintain department recovery standards; including fitting room go backs to standard, if applicable * Perform other duties as necessary * Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School Diploma or equivalent. * A minimum of one year of related experience and/or training. Communication Skills: * Excellent written and verbal communication skills. * Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves constant moving, talking, hearing, reaching, and standing. * Involves standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve stooping, kneeling, crouching, and climbing ladders. * Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. * Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Must be able to function as part of a team. * Possess a strong sense of urgency. * Must enjoy meeting and interacting with customers. * Possess a thirst for learning. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. – including Macy's and Bloomingdale's – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. Help make life shine brighter. Collaboration, Creativity, Culture. Macy's, Inc. Arlington VA

Operations Manager, A|X Pentagon City

Armani