Operations Manager - Asst. General Manager

Raising Canes Chicken Fairfield , OH 45018

Posted 3 weeks ago

Overview

GENERAL SUMMARY:

The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives.

Responsibilities

KEY RESPONSIBILITIES AND AREAS OF FOCUS :

  • Operations Management- Lead "What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics

  • Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers

  • People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations

  • Project Support- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans

Qualifications

ADDITIONAL REQUIREMENTS:The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum of High School Diploma or equivalent required, some College preferred

  • Must be 18 years of age or older

  • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)

  • On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects

  • Employment is contingent on passing a background check

QUALIFICATIONS:

  • Ability to lead, motivate, and empower the Cane's Crewmembers

  • Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun

  • Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations

  • Takes initiative

  • Has excellent verbal and written skills

  • Ability to recognize problems and problem solve

  • Ability to set goals and convert plans into action

  • Knowledge of Labor Laws

  • Knowledge and skills in staffing, scheduling, people and cost management

  • New Restaurant opening experience a plus

  • 3 years restaurant or retail management preferred

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Investment Operations Manager

Cincinnati Financial Corporation

Posted 2 weeks ago

VIEW JOBS 4/12/2019 12:00:00 AM 2019-07-11T00:00 Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Start your journey with us: Our Investment department is currently seeking an investment operations manager to oversee accurate timely settlement of investment trading activities Be ready to: * prepare reports/presentation for senior management and investment committee * handle automation of tasks associated with the management reporting system on invested assets and investment income * ensure all investment management processes are properly documented as to policies, procedures and controls with testing conducted peridoically with the assistance of internal audit * handle day-to-day general administration of the department, including written correspondence, record keeping and miscellaneous office management needs * track department expenses and assist in budget preparation * take on the role as Bloomberg administrator, corporate privacy coordinator, disaster recovery/business continuity lead and document retention coordinator for the department * work on miscellaneous projects as requested Be equipped with: * communication/language * ability to respond to common inquiries from internal/external users of our investment work product (reports, graphs, charts, filings) * ability to effectively present information to select audiences * strong technical/software/application skills * proficiency in the complete suite of Microsoft® Office Products (especially Excel and Word) * willingness to learn: * Bloomberg Analytics (AIM, PORT, TradeBook, etc.) * investment accounting application (Clearwater) * basic investment knowledge * strong communication, organization and analytical skills * strong computer application skills (noted above in technical/software/application skills) * ability to use technology to increase productivity by making processes and procedures more efficient * ability to define problems, collect data, establish facts and draw valid conclusions * ability to prioritize the day-to-day investment analysis and investment accounting requirements with the value added role of supporting management in planning and executing the business plan You've earned: bachelor's degree in business (accounting, finance, economics, marketing, etc.) or equivalent work experience Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices. Cincinnati Financial Corporation Fairfield OH

Operations Manager - Asst. General Manager

Raising Canes Chicken