Operations Manager

Are you a dynamic operations leader with a passion for optimizing processes, delighting customers, and empowering employees? Do you enjoy taking ownership of the daily operations from a customer service and distribution perspective?

Do you enjoy thinking of how you can streamline processes, improve on-time delivery, and increase the bottom line? Our regional manufacturing facility or Service Center located in Ontario, California (just outside of Los Angeles, in the Inland Empire area) is looking for a General Manager (our internal title is Service Center Manager) who will be in charge of running the facility. This role will be based on-site and report directly to the Regional Operations Director.

Come see who we are at: https://www.assaabloy.com/group/en/about-us What would you do as our Service Center Manager (General Manager)? You would have full ownership of the daily operations and be an integral part of all facets including inside sales activity, managing the P & L, light manufacturing, materials, capacity planning, production scheduling, safety, customer satisfaction, employee relations and delivery by setting the operational standard. You would also: Work with the local sales team to develop and execute long-term business development strategy.

Lead others in developing lean initiatives and improving procedures and processes. Focus on developing customer relations, freight and distribution, capacity and workforce planning, inventory management and replenishment, and product. Plan and effectively execute operational strategy to meet or exceed budgetary expectations.

Develop enhanced organizational capabilities and create a collaborative high performance work environment through employee training, development, and succession planning. Oversee expense budgets to ensure compliance with organizational expenditure requirements. Establish operational standards and KPI’s for cost control, waste reduction, quality, safety, inventory management, complete and on-time delivery while focusing on reducing cost.

Identify and proactively streamline organizational processes and trends; recommend alternatives for improved effectiveness. Perform special assignments and projects as assigned. Maintain a safe and harmonious working environment holding self and others accountable to OSHA and ASSA ABLOY standards.

Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct The Skills and Experience you need : Bachelor’s Degree in Business, Operations Management, or related field or equivalent work related experience Minimum of four (4) or more years of operational leadership experience with a demonstrated ability to lead people and get results through others, including experience with escalating responsibilities and the development of direct reports. Knowledge of continuous and process improvement and Lean principles such as Kaizen, Six Sigma, etc. Experience in metal forming or related field and/or a general understanding of the construction industry, preferably the commercial construction industry.

Leadership ability, excellent people skills, and the ability to develop relationships and influence all levels within the organization. Excellent analytical, problem-solving, organizational, follow-up and a high comfort level balancing multiple priorities or projects simultaneously Ability to travel approx. 10%-15% of the time. What we offer We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us.

Here are some highlights of what we have to offer: Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance, Flexible Spending, Employee Assistance Program, discount portal, recognition and well-being programs … just to name just a few Paid Vacation, Sick Time, and 12 paid Company Holidays Tuition Reimbursement, Learning and Career Development opportunities Competitive Salary