Operations Manager, Animal Health

Amerisourcebergen Corporation - Corporate Orlando , FL 32801

Posted 2 months ago

The Operations Manager will maximize warehouse operation by the effective management of financial resources, personnel, and the processes of receiving, pick/pack/ship, returns, freight/delivery systems and inventory control. The manager should enhance our customer relationship by providing excellence in customer service.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Ensure customer orders are picked, checked, and packed accurately and in a timely fashion (i.e. next day service) each day.

  • Develop and direct methods to improve productivity. Manage warehouse operating costs according to budget.

  • Select, develop and lead warehouse supervisors and personnel.

  • Ensure and maintain compliance with all Federal, State and local agencies.

  • Develop and maintain a safe working environment.

  • Continuously evaluate freight alliance options and delivery costs.

  • Develop and maintain an effective inventory control system and cycle counts.

  • Foster and promote innovations for improved customer service.

  • Performs related duties as assigned.

Typically, a Bachelor's degree in business, logistics or related field and a minimum of three years experience in a prescription drug pharmacy or wholesaler setting with at least two years in a managerial or supervisory capacity.

  • Previous animal or human health distribution experience is strongly preferred.

  • Excellent communication and interpersonal skills are essential.

  • Demonstrate sound administrative and well-developed management skills.

  • Must have a proven ability to recruit, train and motivate staff.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Demonstrating Leadership for Others: Displays consistent skills, behaviors and attitudes congruent with the values and strategies of MWI; models high performing level of motivation, performance and personal integrity that others strive to emulate; matches actions and words.

Balance Key Management Factors: Matches resources, processes and management style to the demands of the situation; preserves and develops productive capacity while accomplishing immediate and long-term objectives.

Seek Continuous Improvement: Recognizes that all products and services can be continuously improved through systematic optimization of processes; provides employees with the training, tools and support to pursue continuous improvement.

Set and Clarify Mission and Goals: Articulates and discusses department mission/goals with the work team to ensure members understand the linkages with broader organizational mission/goals; sets and communicates challenging, measurable work standards.

Plan for Development: Accurately evaluates the career potential and development needs of others; provides opportunities (training, special assignments, transfers, etc.) for development of skills and knowledge related to current/future jobs; helps set realistic development objectives geared toward the achievement of individual and team goals; instills a sense of personal ownership and accomplishment.

Build Quality Service: Defines quality service based on customer needs, wants, expectations and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively.

Promote a Healthy and Safe Work Environment: Maintains a work environment, which is conducive to the well being of employees; identifies and corrects adverse health and safety conditions; aggressively manages the productivity and financial implications of health-related absences; strives to determine the root causes of work-related health problems and takes preventive action.

Build Effective Teams: Develops an understanding of and assesses group dynamics; takes action to enhance the productivity and collaboration among subordinates and peers; creates an environment that encourages and reinforces teamwork.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Health Information Operations Manager

Ciox

Posted 1 week ago

VIEW JOBS 6/5/2021 12:00:00 AM 2021-09-03T00:00 Overview The role focuses on both front-line People management and leading as account manager at designated sites. The Health Information Operations Manager is responsible for client/customer service and serves as a knowledge expert for the HIS staff. This role may also assist leadership with planning, developing and implementing departmental or regional projects. This role provides support to the VPO. The Health Information Manager will also assist in the new hire process, meeting with clients, and developing staff at multiple sites. Responsibilities The primary accountabilities below are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Area manager may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the area managers performance objectives as outlined by the incumbents' immediate or manager. * Must have strong customer service skills * Maintain confidentiality and security with all privileged information. * Maintain working knowledge of Company and facility software * Adhere to the Company's and Customer facilities Code of Conduct and policies * Inform manager of work, site difficulties, and/or fluctuating volumes * Assist with additional work duties or responsibilities as evident or required. * Enhanced need for attention to detail for medical records * Consistent application of medical privacy regulations to guard against unauthorized disclosure * Responsible for managing patient health records * Responsible for safeguarding patient records and ensuring compliance with HIPAA standards * Assist with training associates in the HIS I - SR HIS Positions * Generates reports for manager or facility as directed * Participates in project teams and committees to advance operational Strategies and initiatives as needed * Mentor HIS staff for further professional development * Inform senior leadership of issues, opportunities or challenges * Maintain overall workflow * Assist with escalated situations * Responsible for P&L management * Primary Account manager to Customer * Will participate in meetings with HIMDs * Will be responsible for Onboarding new hires * Responsible for handling Corrective Action Plans and development of staff * Update Standard Operating Procedures at sites * Handle various tasks as directed by VPO * Will lead in recruiting/hiring activities * Lead Quality Assurance efforts * Manage time tracking within time tracking and payroll approval system * Handle above tasks between multiple sites * Acts in a lead role with staff regarding general questions and new hire training and developmental training. * Leads training sessions for timely staff development * Available to staff for questions and training. Develop workflow. * Knowledge expert for HIS staff and acts on behalf of VPO as needed Qualifications Qualifications * A High School Diploma or GED is required. * Must be 18 years of age or older. * Experience in a healthcare environment or office setting is preferred. * Knowledge, experience and/or training in accurate data entry, office equipment and procedures required. * Effective verbal and written communication skills in the English language. * Must maintain a current and valid driver's license and personal automobile insurance. * Able to respond to requests in a fast-paced environment * Ability to present to small groups * Forward thinking and abilty to problem solve * 2 + years in HIM related experience preferred * Demonstrated ability or experience in leading employees and processes * Coordinates with site management on complex issues * Excel in written and verbal communications * Able to delegate effectively Working conditions & physical demands Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Must be willing to travel up to 75% of the time to multiple sites based on the needs of the region. Possible overnight stays and last-minute coverage. Ciox Orlando FL

Operations Manager, Animal Health

Amerisourcebergen Corporation - Corporate