Operations Manager, Animal Health

Amerisourcebergen Corporation - Corporate Orlando , FL 32801

Posted 2 months ago

The Operations Manager will maximize warehouse operation by the effective management of financial resources, personnel, and the processes of receiving, pick/pack/ship, returns, freight/delivery systems and inventory control. The manager should enhance our customer relationship by providing excellence in customer service.


  • Ensure customer orders are picked, checked, and packed accurately and in a timely fashion (i.e. next day service) each day.

  • Develop and direct methods to improve productivity. Manage warehouse operating costs according to budget.

  • Select, develop and lead warehouse supervisors and personnel.

  • Ensure and maintain compliance with all Federal, State and local agencies.

  • Develop and maintain a safe working environment.

  • Continuously evaluate freight alliance options and delivery costs.

  • Develop and maintain an effective inventory control system and cycle counts.

  • Foster and promote innovations for improved customer service.

  • Performs related duties as assigned.

Typically, a Bachelor's degree in business, logistics or related field and a minimum of three years experience in a prescription drug pharmacy or wholesaler setting with at least two years in a managerial or supervisory capacity.

  • Previous animal or human health distribution experience is strongly preferred.

  • Excellent communication and interpersonal skills are essential.

  • Demonstrate sound administrative and well-developed management skills.

  • Must have a proven ability to recruit, train and motivate staff.


Demonstrating Leadership for Others: Displays consistent skills, behaviors and attitudes congruent with the values and strategies of MWI; models high performing level of motivation, performance and personal integrity that others strive to emulate; matches actions and words.

Balance Key Management Factors: Matches resources, processes and management style to the demands of the situation; preserves and develops productive capacity while accomplishing immediate and long-term objectives.

Seek Continuous Improvement: Recognizes that all products and services can be continuously improved through systematic optimization of processes; provides employees with the training, tools and support to pursue continuous improvement.

Set and Clarify Mission and Goals: Articulates and discusses department mission/goals with the work team to ensure members understand the linkages with broader organizational mission/goals; sets and communicates challenging, measurable work standards.

Plan for Development: Accurately evaluates the career potential and development needs of others; provides opportunities (training, special assignments, transfers, etc.) for development of skills and knowledge related to current/future jobs; helps set realistic development objectives geared toward the achievement of individual and team goals; instills a sense of personal ownership and accomplishment.

Build Quality Service: Defines quality service based on customer needs, wants, expectations and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively.

Promote a Healthy and Safe Work Environment: Maintains a work environment, which is conducive to the well being of employees; identifies and corrects adverse health and safety conditions; aggressively manages the productivity and financial implications of health-related absences; strives to determine the root causes of work-related health problems and takes preventive action.

Build Effective Teams: Develops an understanding of and assesses group dynamics; takes action to enhance the productivity and collaboration among subordinates and peers; creates an environment that encourages and reinforces teamwork.

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Operations Manager, Animal Health

Amerisourcebergen Corporation - Corporate