Operations Manager

Academy, Ltd. Humble , TX 77338

Posted 5 months ago

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Job Description:

Education: Bachelor's degree in related field preferred.

Work Experiences:

  • At least three years of relevant work experience required.

  • Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.

Other Requirements:

  • Must meet federal and state requirements for selling and processing firearms transactions

  • Must meet requirements to qualify to obtain/maintain FOID card (Illinois only)

Skills:

  • Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.

  • Excellent customer service orientation.

  • Effective problem solving and communication with customers and team members.

  • Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.

  • Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.

  • Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public.

  • Writes reports, business correspondence and procedure manuals.

  • Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public.

  • Applies common sense understanding and reasoning to make appropriate, timely decisions.

  • Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel.

  • Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form.

Key Responsibilities:

  • Overall management responsibility for the execution and operational excellence of the entire store.

  • Management responsibility for the store Operations and actively participates in the personnel decisions of Operations team members, including, but not limited to, employee selection, training, discipline, termination and development.

  • Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers.

  • Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members.

  • Manages workforce productivity, efficiency and process improvement projects and initiatives.

  • Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.

  • Ensures the completion of departmental zoning and adherence to department, store and Company standards.

  • Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.

  • Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.

  • Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.

  • Required to complete Firearms Sales Certification training.

  • Successful completion of Academy Leadership University.

  • Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members.

  • Required to learn, understand and enforce company policies, procedures and safety rules.

  • Adheres to company work hours, policies, procedures and rules applicable to management-level employees.

  • Duties may change, and the Operations Manager may be required to perform other duties as assigned.

Physical Requirements & Attendance

  • Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms.

  • Occasionally climb or balance, or stoop, kneel, crouch and crawl.

  • Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds.

  • Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Full time

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Manager

OHL

Posted 2 months ago

VIEW JOBS 10/27/2019 12:00:00 AM 2020-01-25T00:00 GEODIS is one of the world's largest leading Supply Chain Operators! At GEODIS, we create with you an infinite amount of career opportunities. As a GEODIAN, you will work hands on with products from hundreds of customers in different industries – retail, healthcare, technology, and more – all within our warehouse distribution centers located globally. No matter what position you're in – you will find yourself contributing to the success of your career and our customers. Primary Duties: * Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current * Ensures the physical condition of warehouse and equipment are properly maintained * Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons * Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales * Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests * Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security * Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems * Leads an efficient and successful operations while successfully mitigating any barriers to success * Partners with engineering to implement and maintain the proper layout of warehouse and product placement * Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity of the distribution center * Ensures adequate staffing, training, coaching, and development for employees * Reports employees' hours worked to Payroll on a weekly basis * Provides hands-on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture * Ensures compliance with CTPAT, ISO, AIB, and other regulatory certifications as applicable * Effectively manages the budget and P&L of the operation * Addresses complaints and resolves problems * Other duties as required and assigned * For food accounts, the incumbent is responsible to report food safety problems to senior management to initiate action Requirements: Education and Experience: * Bachelor's degree from a 4 year college or university * Minimum 3 to 5 years of related experience and/or training; or an equivalent combination of education and training * Experience with warehouse management systems preferred * Experience with labor management systems and productivity initiatives preferred * Lean certifications preferred * Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint Essential Skills: * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Environment: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, reach with hands and arms. The employee is required to stand, walk, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions. What will set you apart as GEODIAN? * Dynamic leadership skills * Proactive decision making * Drive results and react under pressure while fostering Employee Engagement What project will you work on in this role? * Start-Up Operations * Expansion of distribution centers * Lead change initiatives The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions". Join us as we logistic your CAREER growth! OHL Humble TX

Operations Manager

Academy, Ltd.