Operations Manager (17917)

Deparment:

Impact

Reports to:

Managing Director, Operations & Impact

Classification:

Full-time/Annual, Salary/Exempt

Term of employment:

This is a limited-term (18-month) position.

Hiring range:

$88,000 to $90,000

Full range salary:

Grade 32: $67,608 to $108,172

Benefits:

100% Paid by employer: medical, dental, vision, life, AD&D, LTD. 403(b) retirement matched at 5%, 100% immediate vesting. PTO: 3 weeks' vacation, 2 weeks sick, 4 wellness days, 15 holidays, $1,200 annual remote work benefit, $750 annual wellness benefit, $1,200 annual transit benefit; optional Flex plan and dependent coverage.

Work location:

Flexible; can be fully in-person or hybrid remote/in-person. Office located downtown Seattle; must live in WA state and comply with COVID-19 vaccination policy.

Visit us online:

www.seattlefoundation.org

Who We Are:

With a vision of a joyful region of shared prosperity, belonging, and justice, Seattle Foundation works to support and sustain the ecosystem of community organizations who are most proximate to the issues we are trying to change. Through our work as a philanthropic advisor, grant maker, and convener, we invest in community-led solutions and ignite powerful and rewarding philanthropy to make Greater Seattle a stronger, more vibrant community for all.

Position Overview:

The Impact team strives to systemically address racism and racial and economic inequities by advancing work aligned with the three pillars of Seattle Foundation's Blueprint for Impact: a just democracy, an equitable economy, and a resilient environment. As a member of the Impact team, the Operations Manager drives team operations, cohesion, and program effectiveness by providing project management, team coordination, and knowledge management. The organization will be migrating to a new IT system in September 2024; the Operations Manager will be instrumental in documenting procedures, building dashboards and reports, and training the Impact team on use of the new system. The Operations Manager will spend one third of their time supporting cross-team operations work, as supervised by the Director of Foundation Operations.

Impact Team Responsibilities:

• Design, implement, and maintain oversight of efficient and effective processes for: team planning, discretionary grantmaking, civic action-related work, data analysis and reporting

• Work with team leadership to strengthen team culture and cohesion. Lead, coordinate, and facilitate internal communications and team activities including team meetings, retreats, and trainings

• Be team lead for IT systems; build and maintain grant application and reporting forms, perform due diligence on grants, provide training and technical support to team members

• Collaborate with HR to manage hiring processes and onboarding of new Impact team staff

• Provide administrative support for the Impact team, such as scheduling, invoice processing, meeting set-up, and appropriate follow-up

• Manage external-facing inbox(es) and provide general technical assistance to community partners

Cross-Team Responsibilities:

• Work with cross-team operations staff in support of organization-wide planning, process documentation and implementation, and project management

• In 2024, support organization rollout and team training for new IT system (Microsoft Dynamics 365)

• Build and maintain reports and dashboards in support of team and organization-wide needs. Complete routine data entry and data cleanup tasks

• Serve as back up to other operations-focused roles across the organization

Preference will be given to candidates with:

• 3-5 years of nonprofit operations experience

• Experience centering equity in operations and grantmaking processes

• Demonstrated ability to design and implement processes; strong systems thinking skills

• A keen attention to detail and commitment to data integrity

• Excellent interpersonal communication and organizational skills to coordinate projects with a range of stakeholders

• Goal oriented and proactive self-starter with ability to work independently and cross-functionally, and approach projects with a high degree of adaptability

• Demonstrated ability to interact respectfully and cultivate relationships with people of diverse backgrounds, perspectives, styles, and cultures

We are also looking for:

• Experience in a nonprofit agency or community-based organization

• Experience facilitating meetings or groups

• Existing connections to community-based organizations in the Greater Seattle area

Commitment to Diversity, Equity and Inclusion:

Seattle Foundation envisions a thriving region of shared prosperity, belonging, and justice, where all individuals and communities have equitable access and outcomes, regardless of race, place, or identity. We are committed to advancing racial equity using an intersectional lens, and integrate our diversity, equity, and inclusion efforts into all that we do. We hold ourselves accountable to uphold our organizational values, and strive to do better every day.

Physical Demands and Working Conditions:

The work is performed remotely, in an office setting, or a hybrid combination. All positions require the capability of working at a PC for extended periods. Team efforts with event support may require periods of physical activity involving standing, walking, and moderate lifting. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions of the role.

Safety and Health Requirements:

Seattle Foundation places the health and safety of its employees and the communities we serve as our highest priority. To support this priority, we require that all employees be fully vaccinated against COVID-19. Waivers are available for accepted medical and religious exemptions.