Operations Manager

Are you an entrepreneurial-minded leader looking for your next challenge in a high-growth, fast-paced environment? Do you have a knack for implementing best practice processes to make strategic visions reality? Do you want to join a dynamic and growing company? If yes, then we have an exciting opportunity for you!  

Our office is seeking an Operations Manager candidate that possesses the leadership traits necessary to drive sales, our customer base, increase profitability and develop talent to help grow our Market! This key leadership opportunity will be instrumental in impacting the direction of the organization and shaping the way forward in our high-growth environment.

The Operations Manager is responsible for the efficient management of the day to day performance and operations of the company. This role is the consummate  advocate, consistently exhibiting and managing a service experience which cultivates a loyal and growing customer base. This job requires customary and regular exercise of independent judgment and discretionary powers in the day to day performance of the job duties, and ensures that company policies are implemented and maintained in a consistent manner.  

Requirements of the role:

• Sales: You will reach out to our customers to introduce them to our service and to answer any questions they may have. Identify new revenue opportunities and actively sell the business to commercial prospects.  Make sales calls as time permits, and revenue requires. (Operational oversight & business management)

• Customer Service: Some days, dependent on business, you will be on the trucks along with the Truck Team Members servicing our customers 

• Finances: You will assist in balancing the daily books/cash reconciliation as well as certain operational tasks. Manage revenue and expenses to budget constraints ie: labor and dumping.

• Sales Meetings: Prior to our Truck Team hitting the road we hold a sales meeting that includes reviewing sales numbers as well as coaching. (KPI Accountability)

• People: It starts with People! Review staffing requirements, complete weekly truck scheduling and forecast upcoming needs. (Performance Management)

• Dispatch: You will run the routes for the Truck Team to ensure On Time Service is provided to all our customers

In addition to strong sales and leadership skills, the ideal candidate must demonstrate:

• An ability to adapt & understand the company’s vision and align business systems to achieve performance (sales) goals 

• Excellent communication and interpersonal skills

• A willingness to learn and adapt to changing market conditions

• An efficiency utilizing existing resources with a passion toward profitability

• An ability to develop talent, and build a positive & inclusive culture

• An ability to coach & hold others accountable

• An ability to motivate and inspire to affect the actions of others to get results

• Strong self-management and organization skills to balance workload, and conflicting priorities

Qualifications:

• Undergraduate degree in business or relevant field

• 3 – 5 years in sales and/or operation leadership in a service-oriented company

• Experience leading employees within a fast-paced, customer-driven environment

• A valid Driver’s license for 3+ years, 21+ years of age (for insurance purposes)

What do we offer?

• Compensation: $35-$45k annually (inclusive of base hourly pay and bonuses and commensurate with experience) & excellent benefits

• Health/Vision/Dental after 60 days of employment

• 3% guaranteed on a 401K after a year of employment

• Quarterly bonuses based on business performance

• 2 weeks of paid time off

We have a great culture and excellent opportunities for advancement. This role is ideally suited for those wanting more than just a job. Piqued your interest yet? Great, apply today!