Operations Lead - San Jose

Medmen San Jose , CA 95111

Posted 4 months ago

Our Story

We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.

Job Summary

The Operation Lead reports to Co-Manager of Operations and is responsible for day to day and oversight of the processing room. Determines operational needs, maintain inventory control and menu accuracy; train and lead operation associates, and proactively solve processing-related problems.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work with operation associates to increase efficiency, accuracy, and product knowledge

  • Estimate daily inventory requirements and pre-package product to meet projected needs

  • Prepare and package orders for MedMen customers

  • BOH organization

  • Maintain inventory control - cycle counts, communicate needs, processing, markdowns and removal

  • Maintain pricing and photos and ensure accuracy for inventory offerings on in-store iPad menus, including Weedmaps, MedMenStores.com, Leafly.

  • Achieve shrink goals.

  • Ensure audit compliance.

  • Assist the hospitality team as needed by executing high customer experience standards, to include a "show time" culture and industry leading customer engagement through strong sales techniques and product knowledge.

Basic Qualifications

  • Minimum 21 years of age.

  • Minimum 2 years' retail experience.

  • Must possess strong analytical skills to assess data, facts and figures

Preferred Qualifications

  • Urgent

  • Detail-Oriented

  • Communication Proficiency

  • Ethical Conduct

  • Personal Effectiveness/Credibility

  • Leadership

  • Intermediate-level math skills. A key component of meeting our business compliance standards is to perform mathematical calculations to ensure that we are not making sales over the "daily limits". Failure to perform these calculations could be a store audit (during which the store would be closed) and/or losing our license to sell.

Supervisory Responsibility

This person is directly responsible for leading the Operations team.

Working Conditions

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

This is a full-time unionized position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.

Travel Requirements

This position may require travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

MedMen Is An Equal Opportunity Employer

Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.


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Operations Lead - San Jose

Medmen