Operations Lead

FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement - a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

JOB SUMMARY:

Manage daily production requirements for area: Safety, Quality, On-time Delivery, and Cost. Utilize Hour-X-Hour process and empower/coach team to achieve Tier-1 production KPI's. Mentor, coach, and develop all team members in the area to progress through the MHS Career Progression Program.

Ensures safe, efficient, and timely completion of jobs, ensuring product is shipped on time and with 100% quality.

ESSENTIAL FUNCTIONS:

• Enable your team members to be successful. Motivate, direct, align and guide the team for best performance.

• Ensure all safety requirements are being followed. Drive hazard recognition in area and closure of findings. Lead/participate in 5-Why's / 7-Ways incident investigations and corrective action implementation.

• Drive team to achieve 100% first pass yield in all quality requirements.

• Drive scrap reduction and continuous improvement in area.

• Own Tier-1 KPI's of area (safety/quality/deliver/cost) and drive area communication/alignment with the Tier-1 boards at each work cell.

• Own Hour-X-Hour problem-solving process of area.

• Lead daily start-up and End-of-Shift Tier-1 meetings and participate in department End-of-Shift turnover meetings.

• Communicate proactively and own escalation process of any material shortage, scheduling priority conflicts, quality / engineering issues.

• Act as area/process Subject Matter Expert (SME) and provide suitable training/guidance to enable team member's growth through the Career Progression Program. This role will not assess team members as part of the Career Progression Program.

• Perform Time Observation studies, Yamazumi labor balancing and creation of Standardized Work Instructions

• Solve problems and make effective decision in a fast-paced environment.

• Perform multiple tasks simultaneously.

• Conducts daily operator and area audits.

• Follow all material movement and scheduling transactions compliant with standardized work instructions (IQMS, or Kanban if applicable).

• Meets all production requirements by pre-planning and follow up on all jobs having work ready for next shift.

• Anticipate potential issues and plan/implement countermeasures that could arise during completion of future work-orders.

• Lead and participate in 5S transformations, SMED events, TPM events, and capacity/productivity projects

• Lead 5S program for the area.

• Cover absenteeism as required by business-need.

• All other duties as assigned.

QUALIFICATIONS:

• Outstanding communicator.

• Strong demonstrated evidence of hands-on problem-solving capabilities in production environment.

• Be knowledgeable of safety, quality, productivity, demand creation, inventory and stewardship processes.

• Lead by example.

• Strong team building, decision-making and people management skills.

REQUIRED SKILLS/ QUALIFICATIONS:

• Achieved level S2 certification in all job classifications being led by this role.

• High school diploma or GED

• Must be able to lift to 50 lbs

• Must pass pre-employment and random drug screen

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of Material Handling Systems, Inc (MHS) and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, MHS will provide reasonable accommodations for qualified individuals with disabilities.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.