Operations Lead

Medmen San Diego , CA 92101

Posted 12 months ago

Our Story

We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.

MedMen is the first turnkey marijuana corporation of its kind and is transforming the way people experience and perceive this previously underground multi-billion-dollar cannabis/wellness industry. At MedMen you'll be inspired, challenged and humbled working with insanely smart and passionate people.


The Operation Lead reports to Co-Manager of Operations and is responsible for day to day and oversight of the processing room. Determines operational needs, maintain inventory control and menu accuracy; train and lead operation associates, and proactively solve processing-related problems.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work with operation associates to increase efficiency, accuracy, and product knowledge

  • Estimate daily inventory requirements and pre-package product to meet projected needs

  • Prepare and package orders for MedMen customers

  • BOH organization

  • Maintain inventory control - cycle counts, communicate needs, processing, markdowns and removal

  • Maintain pricing and photos and ensure accuracy for inventory offerings on in-store iPad menus, including Weedmaps, MedMenStores.com, Leafly.

  • Achieve shrink goals.

  • Ensure audit compliance.


  • Minimum 21 years of age

  • Minimum 3 years leadership experience with customer service in retail.

  • Demonstrated ability to achieve individual selling goals and metrics.


  • Communication Proficiency

  • Highly flexible with the ability to adapt to different situations

  • Personal Effectiveness/Credibility

  • Provide exceptional knowledge

  • HR Expertise

  • Global & Cultural Awareness

Supervisory Responsibility:

This person is directly responsible for leading the Operations team.

Work Environment:

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.

Position Type and Expected Hours of Work:

This is a full-time unionized position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.


This position may require travel.

Work Authorization/Security Clearance

This position does not approve visa requirements, H1-B sponsorship, special clearances, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What MedMen will provide for you:

  • Competitive compensation.

  • A company culture like you've never experienced at other jobs.

  • Training and Development.

  • Personal and professional growth and exposure.

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Operations Lead