Operations Lead

Chewy Archbald , PA 18403

Posted 2 months ago

Our Opportunity:

Theu0026nbsp;Operations Leadu0026nbsp;will be hands-on in a start-up operation and will build and maintain relationships with hourly team members in our Archbald, PAu0026nbsp;location. This person will be someone who likes change and enjoys getting into the details to drive improvements every single day. u0026nbsp;

What you'll do:

  • Lead a team of up to 20 hourly associates u0026nbsp; u0026nbsp; u0026nbsp; u0026nbsp; u0026nbsp;

  • Develop and maintain a safe work environment

  • Responsible for achieving all operational goals

  • Ability to reward and recognize performance and execute on progressive discipline as needed

  • Mentor, train and develop teammates for career progression and learning

  • Ability to develop and share best practices across the shifts and network

  • Createu0026nbsp;a positive team dynamic that encourages all employees in the FC to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience

  • Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness

What you'll need:

  • 1+ years of leadership experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience

  • Excitement for working in a start-up environment with high level of ambiguity and change

  • Metrics driven mindset

  • Customer service obsession, with willingness to do whatever it takes to satisfy customer needs

  • Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership

  • Proven ability to quickly adapt and drive the right results using data

  • Highest levels of integrity and ethics

  • Must be flexible to work weekends and/or nightshifts

  • Strong working knowledge of Microsoft Office Suite

u0026nbsp;If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contactu0026nbsp;

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Operations Lead

Chewy