MORE ABOUT THIS JOB
Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.
Client Onboarding is a highly regulated team that primarily focuses on account document, data integrity, risk management and regulatory requirements. As part of this focus, the team is responsible for capturing all necessary information for regulatory and firm policies and perform due diligence on all new accounts. Additionally, the team works closely with business teams, PWM Compliance, PWM Legal, and other Operations groups to ensure a positive client experience during the onboarding process. Client Onboarding also acts as a resource for the business in answering questions and ensuring a seamless partnership between the business and other Operations teams.
Are you looking to apply your problem resolution and customer services skills while deepening your understanding of the Private Wealth Management (PWM) business? Our PWM Client Onboarding team is seeking a professional who is looking to collaborate with the PWM Business, Legal, Compliance, Anti Money Laundering teams to facilitate account opening for PWM Clients while providing superior client service and subject matter expertise to our business partners.
RESPONSIBILITIES AND QUALIFICATIONS
RESPONSIBILITIES AND QUALIFICATIONS
HOW YOU WILL FULFILL YOUR POTENTIAL
Understand the different client account structures and documentation required to establish new accounts
Work closely with Wealth Management professionals and Private Wealth Advisors to ensure superior customer service
Be vigilant in due diligence reviews of new client screening for AML & Know Your Client requirements
Work closely with PWM teams to ensure all client documents are correct and sent to the client in a timely manner
Request products (options, margin, checking, debit cards, etc) for the respective PWM client account
Ensure downstream systems correctly recognize approved products and services, including Cash products, Client Statement and Performance reporting
Resolve issues through coordination with PWM Teams, PWM Compliance, PWM Legal and Anti Money Laundering
Work on improvements to account opening workflow and process
Serve as a key liaison to other areas supporting the PWM Business
SKILLS & EXPERIENCE WE'RE LOOKING FOR
Knowledge of MS Office (Word, Excel, etc.) as well as proficiency with web-based applications
Exceptional organization skills
Good judgment and strong problem resolution skills
Ability to multi-task and prioritize accordingly
Experience managing client expectations
Excellent communication and presentation skills
ABOUT GOLDMAN SACHS
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world. The Goldman Sachs Group, Inc., 2019. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.