Operations Director

Operations Director

The Immunization (IMM) Section Operations Director performs advanced (senior level) managerial work and oversees the continuous evaluation of the Section's business operations and processes, to identify opportunities for improved efficiencies and cost reductions, and makes recommendations to the Section Director for improvements.

Work involves providing leadership, direction, guidance, and assistance to operational staff in the Section that provide support for the Immunization Program. The IMM Section Operations Director will be responsible for recommending strategic goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities or business functions; and monitoring fiscal oversight. He/ She will manage special projects and assignments from the Section Director related to Section program operations, including legislative related activities.

This position is headquartered in Austin, Texas and reports to the Section Director for the Infectious Disease Prevention Division. Essential Job Functions:

(40%) Oversees and prepares objective reports, formulates strategic solutions to problems, and advises the Section Director accordingly. Provides grant coordination and submission, budget planning and resource allocation, website maintenance, grant management processes, information technology projects, contracts, and purchasing. Oversees development of program plans, program implementation, and evaluation of program performance for effectiveness and quality. Ensures program activities are carried out in compliance with all state and federal regulations and guidelines. Oversees programmatic responsibilities for information technology projects.

(20%) Oversees Section activities related to policy makers and the executive leadership. Ensures accurate and effective analyses of national and state legislation and regulations (bill analyses, impact analysis, cost estimates, implementation plans, research information, briefing documents). Provides leadership on legislative initiatives and exceptional items. Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees. Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance to propose recommendations to the Section Director.

(20%) Oversees response to internal and external inquiries and assignments, including open record requests and legislative inquiries. Ensures an effective process is followed in accepting, creating, clarifying, assigning, and responding to assignments. Reviews Section responses and products to ensure quality and comprehensiveness. Reviews and approves documents developed by the Section to ensure professional quality and appearance, appropriate content, consistency, and responsiveness to the purpose of the document.

(15%) Supervises assigned staff, including interviewing and selection; developing performance standards; providing performance evaluations; making work assignments; counseling; establishing priorities and developing goals and objectives; approving leave requests; providing training and staff development; and making final hiring decisions. Acts as the liaison to DSHS and HHSC business support units including, but not limited to, PCS, the Chief Financial Officer, the Program Operations Office, the communications group, and human resources. Represents the Section Director with senior level groups at meetings and on committees, task forces, and inter/intra-agency workgroups as requested.

(5%) Other duties as assigned include, but are not limited to, actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:

Knowledge of:

• IMM laws, rules, regulations, policies, guidelines, practices, and recommendations.
• the Essential Public Health Services and core functions.
• principles and practices of public health program administration and management.
• HHSC and DSHS purchasing, contracting and procurement requirements.
• principles of leadership and how to effectively interact with various leadership styles.

Skill in:

• strategic planning, project management, prioritization, and program evaluation.
• establishing plans and setting objectives and goals that support an overall business strategy.
• budget, finance, grant, and contract management.
• presenting information for executive leadership.
• leading teams and workgroups to identify needed areas of improvement.

Ability to:

• promote team building.
• direct and organize program activities and/or business functions.
• identify problems, evaluate alternatives, and implement effective solutions. Registration or Licensure Requirements:

None. Initial Selection Criteria:

• Graduation from an accredited four-year college or university with a bachelor's degree in public health or related field

• Experience interpreting data and developing effective operating procedures and practices.

• Experience developing policy, procedures, and standards and guidelines for public health service programs.

• Experience in budget management, human resource management, project management and conflict resolution.

Additional Information:

Must be legally authorized to work in the U.S. without sponsorship.

Salary Note: The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.

Applicants must complete the required assessment associated with this job posting to be considered for this position.

This position is not eligible for telework.

MOS Code:

There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS