Operations Director

A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US. Working with a diverse group of individuals in a variety of markets, our team of experts partner with our clients to deliver advanced solutions that last.

SSR is committed to providing opportunities and benefits to colleagues that promote living fully. Through various competitive benefits and programs available, SSR supports the health, well-being, and personal growth of its employees. SSR offers benefit options including medical, dental, and vision coverage, a generous contribution to employee-owned Health Savings Account, 401(k) with matching up to the full IRS maximum, tuition reimbursement, and a variety of other employee incentives and wellness programs. SSR is a 2019 A/E/C Building a Better World Award Winner which recognizes our commitment to community outreach and improvement.

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Looking for Director of Operations for Nashville

A great opportunity growth within a successful company. SSR, one of the most progressive and innovative engineering firms is looking for an Operations Director. The Operations Director directs the cost effectiveness of operations, ensures resources are in place to support staff and project needs, and ensures all projects are delivered at their highest quality and efficiency. Assists in the managing of the financial and marketing resources for the

location/group. Strives for continuous optimization within the project delivery process and client satisfaction. Develops, maintains, and manages client relationships and needs; assists in the identification of new business development opportunities.

Key Responsibilities:

• Maintains personal service relationships with major long-term clients and ensures client satisfaction

• Assists the Business Unit Leader in planning, recruiting, selecting, and providing training for division staff

• Supervises the preparation of routine proposals and quotations to clients to ensure proper scoping of

services, availability of manpower, and pricing to render a profit

• Supervises or monitors all projects in progress in the department to ensure the work is executed on time,

in accordance with the client's requirements, and within company policies, procedures, and standards

• Ensures that personnel adhere to the requirements of the company quality assurance and quality control

policies and procedures

• Assigns work to appropriate staff based on client needs, project type, projected workload, and staff

abilities

• Supervises the administrative systems of the department to ensure that reports, proposals, field visits,

and information required to service the client are properly prepared and reported

• Maintains department consistency, collaboration, and cohesion across all offices and staff under the

direction of the Business Unit Leader

• Ensures that routine company administrative policies are followed by all department personnel such as

time sheets, expense reports, and purchase order requirements

• Evaluates the performance of all employees within the department and assists them in their professional

development and growth in accordance with company policies and procedures under the direction of the

Business Unit Leader

• Supervises the efficient utilization of all facilities and equipment assigned to the department and requests

additional equipment and facilities as needed to meet the client's demands

• Actively engages in industry-specific professional activities to promote the technical reputation or image

of the firm

• Supports and assists in the development of new business markets and opportunities

An ideal candidate will possess the following requirements:

• Bachelor's degree in Engineering AND fourteen years of relevant experience

• Eight years of experience specifically in project management

• Registered Professional Engineer

• Interpersonal Skills - ability to interact positively and work effectively with others

• Personnel Management Skills - hires and assembles talented staff; clearly assigns responsibility for tasks and

decisions setting clear objectives; measures, monitors process, progress and results and gives feedback;

regularly reviews performance and holds timely discussions; can make hard decisions when necessary

• Leadership Skills - establishing a clear vision and sharing that vision with others so that they will follow

willingly; providing the information, knowledge and methods to realize that vision; coordinating and

balancing the conflicting interests of all members and stakeholders

• Business Acumen -knowledgably in policies, practices, trends and information affecting business and the

organization; knows the competition; aware of how strategies work in the marketplace

• Knowledge of Microsoft Office Suite (i.e., Word, Excel, and Outlook) and web browser applications

• Knowledge of engineering principles and methodologies

• Knowledge of the application of relevant federal, state, and local codes

• Knowledge of contracts and project management

Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position via HR

SSR is an Equal Opportunity / Affirmative Action Employer

EOE Disability/Veteran

Our mission is to make a positive difference for our clients, colleagues, and communities.