Operations Director- Global HR Data Management Leader

Wells Fargo Charlotte , NC 28201

Posted 2 months ago

About this role:

Wells Fargo is seeking a Global Human Resources Data Management Director. This leader will provide strategic direction and oversight for the global workforce and data administration operations. As a key member of the HR Operations leadership team, they will partner and navigate ambiguity with their team, their leaders, and executive stakeholders globally. They are responsible for leading and providing oversight to the HR data administration team, the Employee Records Compliance Operations, and the Employee Data Fulfillment Operations teams.

In this role, you will:

  • Lead the vision and strategy of workforce administration operations to drive optimized service delivery in an efficient and effective manner.

  • Identify and implement ways to enhance employee experience and minimize risk in operational work across multiple workstreams.

  • Leverage data and analytics to generate business insights and introduce interventions that optimize delivery as measured by performance metrics.

  • Bring about a techno-functional mindset to solve problems and explore automation where applicable.

  • Innovate, develop, implement, and maintain processes and systems that manage global employee data. This is inclusive of on-boarding documents, historical HR records, employee files and third-party requests for information concerning current or former employees.

  • Identify opportunities and strategies for process improvement and risk control development within the HR Operations management functional area.

  • Provide expertise on managing the most highly complex technical and operational processes with cross-group impact including Talent Acquisition, HR Business Partners, Employee Relations, HR Information Technology and Business Leaders.

  • Manage allocation of people and financial resources for HR Data Administration Operations team.

  • Develop and guide a culture of talent development to meet business objectives and strategy.

Required Qualifications:

  • 8+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • 4+ years of management experience

Desired Qualifications:

  • Global HR Operations & Data Management leadership

  • Large scale Workforce Administration experience

  • Appreciation for risk and control environment

  • Empathetic and inspiring people manager

  • Technical hands-on experience with Workday and Service Now

  • Experience consulting and influencing executive leaders.

  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.

Job Expectations:

  • This position is not eligible for Visa sponsorship.

  • Position will require onsite presence from any of the required locations listed below.

  • Position locations: Minneapolis, MN; Charlotte, NC; Phoenix, AZ; and San Antonio, TX

  • Relocation assistance is not available for this position.

  • Position will support global work across multiple time zones.

#HRJobs

Posting End Date:

5 Apr 2024

  • Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.


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Operations Director- Global HR Data Management Leader

Wells Fargo