Operations Director

Compass Group USA Inc Charlotte , NC 28201

Posted 2 months ago

Keywords: Production Manager, Multi-Unit Manager, District Manager

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

This is a Great Opportunity to become a leader in a great company, Compass Group. We are seeking a growth minded Manager to oversee all aspects of a high paced and dynamic operation having fiscal, customer service, customer relationship & new business development responsibilities.

  • Ensure that your operation's financial performance meets Company expectations.

  • Optimize operational productivity and monitor development of realistic and accurate forecasts.

  • Interpret and ensure compliance with policies, procedures and guidelines to promote their consistent application within the operation.

  • Ensure adherence to regulatory rules and expectations (USDA and FDA).

  • Identify client's needs, insure proper client communications and maintain accurate pricing.

  • Participate in the sales process and approve new business opportunities.

  • Conduct client negotiations and/or renegotiates annually.

  • Oversee the day to day activities of several direct report managers as well as overall responsibility for a large amount of indirect associates.

  • Develop and coach management associates to meet staffing needs, talent management program and to ensure optimum utilization of regional, divisional and corporate training and development programs.

  • Demonstrate leadership and innovation and create a growth and quality culture.

  • Work a nontraditional work schedule. We are a two shift 7 day a week operation. Weekend work is required.


  • Experience simultaneously managing multiple departments and multiple managers.

  • Ability to read, analyze and interpret financial data.

  • Excellent presentations skills required.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Proficient with Microsoft Office Suite; Outlook, Word, PowerPoint and Excel.

  • Food production or food manufacturing experience.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID: 360701

Compass Corporate



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Operations Director

Compass Group USA Inc