Operations Crew|Part-Time| Cross Insurance Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

This position assists in the completion of event set-up and tear down, general housekeeping and custodial activities.

This role will pay an hourly wage of $15.50 to $18.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

end date 12/31/24

Responsibilities

• Set-up and tear down including: risers, chairs, tables, staging, dance floors, carpet squares, pipe and drape and other items as needed for events at facility.

• Execute accurate and timely completion of cleaning checklists and room sets.

• Handle folding chairs, stacking chairs, tables of various shapes and sizes, drapery and skirting.

• Responsible for safe use of various supplies including variety of cleaning chemicals, mops, brooms, shovels and scrapers.

• Operate an assortment of equipment including: buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others as needed.

• Adequately perform post-event cleanup and trash removal.

• Perform light maintenance tasks as assigned.

• May occasionally work with heavy equipment or power tools.

• Report to supervisors any defective equipment, facility damage, incorrect/improper set-up and areas of the facility requiring cleaning, in a timely manner.

• Provide excellent customer service assistance to internal and external clients.

• Perform other duties as assigned

Qualifications

• High school diploma, GED or equivalent preferred.

• Experience in public facility highly preferred.

• Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.

KNOWLEDGE, SKILLS AND SPECIAL SKILLS:

• Ability to follow applicable safety rules and procedures.

• Excellent customer service skills.

• Work effectively in a service oriented environment subject to frequently changing priorities.

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

• While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time; Position also requires frequent use of interpersonal and communication skills with staff including following verbal, written or a diagram of instructions. Employee must be able to recognize and resolve conflicts in being able to openly communicate with all staff. This position requires employee to frequently work both independently and as part of a team for variety of tasks. The employee must be able to communicate clearly and concisely in the English language.

Physical demands:

• While performing duties of this job, the employee frequently lifts and moves facility equipment, supplies and/or tools. Employee will constantly move about inside and outside various areas of the facility before/during/after events; position will require employee to frequently bend, stoop, or crouch in order to set-up, tear down or clean in various areas of the building and grounds. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary. Employee will as needed operate various machines in cleaning and maintenance of building; employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee may frequently be required due to business demands and event operations to lift and/or move up to 75 pounds.

Work environment:

• The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.