Operations Coordinator

Posting Summary

Logo Posting Number STA00478PO24 Job Family Business Operations Job Function Business Operations USC Market Title Business Operations Specialist Link to USC Market Title https://uscjobs.sc.edu/titles/138958 Job Level A3 - Administrative/Operational Support Business Title (Internal Title) Operations Coordinator Campus Columbia Work County Richland College/Division Division of Academic Affairs and Provost Department PROV Graduation and Retention Network State Pay Band 5 Approved Starting Salary $41,258 Advertised Salary Range $41,258 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

Monday through Friday from 8:30 am - 5:00 pm with one hour for lunch.

Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months Job Search Category Administrative

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.

Position Description

Advertised Job Summary

The Operations Coordinator for the Graduation and Retention Network (GARNET) and the First-Generation Center (FGC) is responsible for the day-to-day fiscal and human resource transactions of the units. The coordinator will provide excellent customer service to meet the administrative needs of university departments and office personnel.

Minimum Qualifications

Bachelor's degree and 2 years of related experience in business management, public administration, human resources, or administrative services; or equivalency.

Preferred Qualifications

Prior experience with higher education human resources and/or payroll. Knowledge and familiarity with higher education support services.

Knowledge/Skills/Abilities

Excellent customer service, human resource, business operation and data management skills, especially the ability to work with other office members to accomplish complex tasks. Excellent verbal and written communication, program coordination, and organizational/planning skills. Ability to provide accurate work products with attention to detail. Ability to manage multiple tasks with frequent interruptions. Proactively generates options toward problem resolution. Knowledge of general office practices/procedures and computing hardware/software resources. Ability to maintain confidentiality.

Job Duties

Job Duty

Serve as primary human resources contact for the Graduation & Retention Network and the First-Generation Center to include but not limited to the following items: hiring, onboarding, position description changes, annual performance evaluations and employee relations matters. Must navigate detailed processes including dual employment, background checks, and departmental approvals. Provide assistance and guidance to department staff to ensure compliance with federal, state and University policies and procedures. Serves as point of contact for HR related questions or concerns, researches, and resolves HR related issues as needed.

Essential Function Yes Percentage of Time 40 Job Duty

Responsible for the tracking of students enrolled in departmental programs for graduation and retention details. Run reports to identify students who may be eligible / benefit from programs offered by GARNET and the First-Generation Center. Oversee that instructors for summer, Winter Session and GARNET are submitting grades within the established timeline designated by the Office of the Registrar.

Essential Function Yes Percentage of Time 20 Job Duty

Serves as the department liaison and representative within the university for all financial / fiscal issues related to the Department, its vision, and programs. Serves as resource to staff regarding financial / fiscal issues including budgets, payroll, purchasing and contacts. Performs other duties as assigned. Performs other job-related duties and special projects as assigned.

Essential Function Yes Percentage of Time 40

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential

Posting Detail Information

Number of Vacancies 1 Desired Start Date 08/15/2024 Job Open Date 06/18/2024 Job Close Date 08/02/2024 Open Until Filled No Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by August 2, 2024.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance

• Retirement Programs

• Paid Tuition

• Dependent Scholarships

• Annual Leave

• Sick Leave

• 13 Paid Holidays (including an extended December holiday)

• Paid Parental Leave

• Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting https://uscjobs.sc.edu/postings/169959 EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have at least a Bachelor's degree and 2 years of related experience in business management, public administration, human resources, or administrative services; or equivalency?

• Yes

• No

Applicant Documents

Required Documents

• Cover Letter

• Resume

• List of References and Contact Information

Optional Documents