Little Rock,Arkansas,United Statesthyssenkrupp Elevator Corp
LocationLittle RockPeriodPermanentContractFull TimeStatusLaufende RekrutierungJob IDUS_901745_ET_TKELECP05617
Your responsibilitiesthyssenkrupp Elevator Americas is currently seeking an experienced Operations Coordinator
Performs Install Base maintenance as needed. Creates safety inspection tickets
Updates on-call lists, sends detailed notification to TK Communications daily. Checks technicians in/out, sends down car listing and communicates information to Regional Dispatch and supervisors
Review thyssenkupp Communications callback report to identify all callbacks held for AM service. Verify manpower has been assigned
Review unassigned tickets with service superintendent or service manage
Provides status to NTL and customers on open work orders, and completed callbacks. Updates PM ticket with the monthly work order #
Review and update branch flowchart, Shared Calendar, On Call Manager and On Car List
Obtain updates from superintendent to update the Down Car List. Communicate down car information to dispatching
Provides status to NTL and customers on open work orders, completed callbacks and repairs. Update PM ticket with the monthly work order #
Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch
Tracks Job Sight audits
Assists mechanics with ITS downloads, PDA troubleshooting and PDA ordering, brochures and tools. Orders new phones and replacements for service department
Assists managers with safety meetings and maintains documentation
Completes manual payroll entry forms, includes daily DVR processing and cost corrections
Performs research and review for Service Manager; which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, WIP, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls
Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation)
Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices
Assists service manager with a review of weekly pre-invoicing reports. Review special accounts for billing. Obtain PO's for jobs that require PO's for billing
Entering time and expense manually for payroll, cost corrections and Friday payroll submission. Track and send receipts to regional office
Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse)
Prepares special reports for high profile customers and provide NTL with updates and RFI's
Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets
Sends copy of down payment checks to regional AR. Submits checks sent to branch for service to lockbox
Reviews WIP report (weekly) and submits to regional billers
Reviews invoice on-hold reports and works with Regional Procurement Department to correct
Opens and distributes mail and faxes
Codes local AP invoices (i.e., UPS) and forward to Oracle Invoice email
High school diploma or GED (general education degree); or one year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
Background of success in a fast-paced environment required
Ability to prioritize and organize independently is critical to the success of this role
Effective verbal and written communication skills required
Some elevator repair administrative work preferred
Oracle database knowledge preferred
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Our offer to you
Safety at work and Healthcare
Safety at work & Healthcare: Highest standards in occupational safety and health, comprehensive programs and measures for safety at work and preventive healthcare with comprehensive coverage and flexible options.
Security for the future
Financial security for your individual retirement plan.
Respect, recognition and appreciation of the contribution of everyone. Regular team - and social events.
Training and continuing developement options. Help to grow alongside with us, in personality and profession.
Compensation and benefits
We offer a lot: Fair working conditions and a reasonable, competitive compensation are the foundation for many more attractive benefits.
Open, tolerant and constructive work environment with a team consistent of diverse views and backgrounds.
We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!
To learn more about thyssenkrupp in North America, please visit our website:
thyssenkrupp Elevator Corp. is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.
We are thyssenkrupp!At thyssenkrupp we have more than 160,000 employees in 78 countries and annual sales of 42,7 billion. We are active in automotive engineering, logistics, plant technology, elevator manufacturing and much more. We work in large and small businesses all around the world but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that's right for you, that piques your interest, and that puts your skills to the test.