Who you are
You are the glue of our Field Operations team. By leveraging your strong communication and organization skills you keep our Field Operations team moving forward on key priorities. By acting as an owner, each day your efforts directly impact our execution timelines, business intelligence and operating procedures. You are comfortable interacting and holding accountable several stakeholders - both internal and external - across multiple projects simultaneously. You thrive in fast paced environments by calmly persevering through stressful situations and finding shareable learnings and process improvements along the way.
Coordinate scheduling across both internal and external stakeholders to help meet aggressive timelines for home repairs
Manage a growing list of vendor relationships; continue to grow vendor network
Proactive outreach and follow up with vendors to gather scheduling availability, quotes and invoices
Maintain internal tracking and data integrity through both general input and digitally filing important due diligence documentation
Respond quickly to active issues as we discover them which can occur at anytime
Proactively identify areas for operational improvements and implement new processes
Bachelor's Degree preferred
2+ years of relevant work experience in property management, facilities, hospitality or related field preferred.
Previous experience dispatching not required but a big plus
Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.
Proficiency in a range of information technology tools and platforms - Microsoft Office, Google Suite
Excellent communication, organization and problem solving skills.
Ability to work independently with little supervision and effectively deal with stressful situations.
Self-motivated; confident, energetic and flexible.