Operations Coordinator

Noridian Administrative Services Camarillo , CA 93012

Posted 3 weeks ago

Job Title

Operations Coordinator

Job Summary

The Operations Coordinator facilitates and implements process enhancements for team functions by facilitating and providing training and/or quality reviews. This position assists with workload reporting to ensure expectations are met.

Essential Functions

Key Duties/Responsibilities/Accountabilities

  • Provides coaching, training, workload, and direction to department staff with the support of the department supervisor

  • Focuses on mastering the subject area and obtaining and fine-tuning leadership skills

  • Assists staff in meeting individual and team quality expectations

  • Provides, creates, plans, and conducts training for new and existing employees

  • Ensures Internal Control Documentation Regulations are met and are accurate and consistent

  • Monitors and reports processing data

  • May prepare and maintain team specific and contract management databases, spreadsheets, and systems

  • May develop and prepare reports for team

  • Ensures Centers for Medicare & Medicaid Services (CMS) reporting requirements are met

  • Contributes positively to a work environment that is flexible, adaptable, and team based

  • Assist with programmatic administration and implementation, planning and execution

  • Conducts timely and accurate quality assurance reviews of critical work tasks and provides necessary feedback to the team

  • Identifies process improvement opportunities and takes initiative to streamline and communicate to management team

Non-Essential Duties and Functions

  • Other duties as assigned

  • Participates and contributes in meetings

  • May assist upper management with hiring decisions, coaching staff, employee training, and evaluating performance of team

Minimum Qualifications

  • High School diploma or GED

  • 1-year experience conducting training, leading a team, or performing a similar function

  • Excellent written and verbal communication skills

  • Knowledge of CMS standards, ISO standards, and Medicare/Medicaid guidelines

  • Advanced level of PC skills

Preferred Qualifications

Above requirements and the following:

  • Associate degree
  • 1 year of Medicare/Medicaid experience

Environment and Cognitive/Physical Demands

  • Office Environment

  • Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve

  • Requires prolonged sitting and telephone use

  • Requires the use of office equipment such as computer terminals, telephones, copiers and printers

  • Infrequent lifting to 30 pounds

  • Infrequent stooping

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to: Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program and any other applicable laws, rules and regulations.

Statement of Other Duties

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management.

CMS Access Compliance and Regulation Contingency Statement

Some positions require compliance with (i) federal and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

Equal Employment Opportunity

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities as well as Sexual Orientation or Gender Identity.

Other Information

Job Posting Policy 6.05: New employees with Noridian Healthcare Solutions will be eligible to apply for positions within their assigned department after successfully completing a 90-day review. For positions outside their department, they must attain a minimum of six months of service before they can apply.

This job will be closed 03/16/2020 at 8:00AM CST. No further applications will be considered.


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Operations Coordinator

Noridian Administrative Services