Operations Coordinator- Insurance

Join Team CARFAX as an Operations Coordinator

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2024!

The CARFAX Advisory Services team is seeking an Operations Coordinator to assist in managing the filing activity for all 50 states and the District of Columbia. The position will report directly to the Manager of Advisory Services and work collaboratively with Insurance Analytics, Insurance Underwriting, and other internal stakeholders to compile and submit form, rate, and rule filings meeting the specific regulatory requirements in the various jurisdictions. The candidate will be responsible for managing the daily activity surrounding the rate filing process, including preparing and making filings, handling questions and objections from regulators, monitoring filing activity, and communicating filing status to internal stakeholders.

At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days per week in the Centreville, VA office subject to change with future business needs.

What you'll be doing:

• Compile, develop, and submit filing documents for transmittal to insurance departments.

• Monitor all active and recently completed filings in SERFF (System for Electronic Rate, Rule and Form Filings)

• Facilitate meetings between insurance departments and internal stakeholders as needed.

• Distribute approved rate, rule, and form materials as appropriate to internal stakeholders and external partners.

• Collaborate with Government Affairs team to streamline and monitor filing applications.

• Research relevant industry filing activity.

• Compile and update database of frequently asked questions from external partners and insurance departments.

What we're looking for:

• Minimum 2 years of relevant experience.

• Excellent written and verbal communication skills.

• Strong organizational skills and attention to detail.

• Proficiency in Microsoft Word, Microsoft Excel, and Adobe Acrobat.

• Ability to multitask and meet deadlines.

• Personal auto insurance form, rate, and rule experience preferred.

• Knowledge of SERFF (System for Electronic Rate, Rule, and Form Filings) preferred.

• Bachelor's degree preferred.

What's in it for you:

• Competitive compensation, benefits and generous time-off policies

• 4-Day summer work weeks and a winter holiday break

• 401(k) / DCPP matching

• Annual bonus program

• Casual, dog-friendly, and innovative office spaces

Don't just take our word for it:

• 10X Virginia Business Best Places to Work

• 9X Washingtonian Great Places to Work

• 9X Washington Post Top Workplace

• St. Louis Post-Dispatch Best Places to Work