Operations Coordinator

Work Schedule: Monday-Friday 0800-1800 - work ½ day Saturday every 8 weeks

Position Overview: Responsible for the daily items listed below with regard to coordinating trucks and drivers for optimal planning; Communicating with C/S, Safety/Compliance.

Operations Functions:

• Responsible for the divisional drivers as directed by the Operations Manager

• Assist in Planning drivers for continuous execution of moves without delays in assignments

• Assist in Planning drivers for successful starts for the next day.

• Assist drivers with any issues in relation to pickup number, seal issues, DOT compliance, customer issues

• Employee is responsible for the tracking/tracing, rail billing, as well as the timely communication to customers and dispatch team members

• Last free day management

• Requesting empty returns and reservations timely to avoid additional delays or cost exposure

• Street turning equipment to minimize additional drays and maximize opportunities with available equipment

• Empty Per diem management

• Perform all necessary review of inventory on yard, loads or empties, to plan for delivery or termination of equipment.

• Pulling driver pay for review directly with drivers for a clear understanding of productivity/improvement where necessary

• Review weekly company payroll reporting with Ops Manager to address any low performers.

• Assist in creating a culture of trust and cooperation with the Owner OP / Company Drivers to ensure their success and the success of the company.

• Any issues related to dispatch must be communicated timely to the Operations Manager

• Any delays related to on-time delivery must be communicated timely to the customer service representative

• Training drivers on tablet/mobile apps for better understanding of job requirements as well as to increase driver productivity

Safety/Compliance Functions:

• Work with drivers to ensure they are following DOT regulations

• Cohesive effort to ensure all drivers are notified of upcoming expirations and safety training

Additional Functions:

• Communicate with other divisional teams to find opportunities to utilize all equipment for reloading opportunities

• Communicate daily with divisional team members on all objectives for operations to be successful

• Assist to improve overall driver retention

Skills Required: Data entry, communication, organizational and time management skills, excel.

Knowledge Required: DOT Regulations, hazardous materials, computer literate, ability to Mulit-task

Supervision Received: Operations Manager

Supervision of others: Drivers

Confidential Data: Driver pay information, customer accounts, dispatch activities

• Job description and responsibilities are subject to change at any time at the discretion of the Operations Manager*