Operations Coordinator

Empower Rental Group is hiring an Operations Coordinator!

Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 30 locations (crazy right?) and we are adding an Operations Coordinator to our team the Spartanburg, SC location!

Company Benefits:

• 401(k)

• 401(k) matching

• Free Employee Only Medical Insurance

• Health Insurance

• Dental Insurance

• Health Savings Account

• Employer-paid life insurance

• Employee Assistance Program

• Employer paid STD and LTD Disability benefits

• Paid Parental leave

• Paid time off

• Referral program

• Retirement plan

• Employee Sharing Program

• Vision insurance

Responsibilities Include, but are not Limited to:

• Assist customers with pick-ups and deliveries.

• Answer operational branch calls assisting and taking ownership of all customer needs.

• Respond to customer calls timely.

• Routes trucks and has consistent driver communication.

• Schedules drivers.

• Schedules truck maintenance.

• Complete call off number recordings and communicate to customers.

• Complete contract close outs and rental periods invoicing.

• Complete cycle invoice accuracy.

• Complete fuel inventory on site / ordering.

• Write Purchase Orders.

• Work with Service Manager or rental shop on equipment assigning to orders.

• Complete truck PPE inventory.

• Assist outside sales representatives as needed.

• Assist with project execution tasks such as answering questions around administration, delivery or invoicing.

• Notates all calls in the rental system via electronic call logs.

• Assist walk-in customers (if applicable) with pick-ups and deliveries.

• Handles customers' inquiries/requests in a timely manner.

• Makes outbound sales cold calls.

What credentials do you need? Proven High Performance Results, the Right Personality for our Culture and the Perseverance to Win no Matter How Hard it Gets. That is all.

Empower Rental Group is an Equal Opportunity Employer.