Operations Coordinator

Casco USA Williamsport , PA 17702

Posted 1 week ago

CASCO USA, a multi-state distributor of industrial equipment, is seeking a motivated Operations Coordinator to provide direct support to all departments, especially the service and administrative teams. Candidates should possess a thorough understanding of accounting and business practices with the ability to recognize the greater needs of the business. We are looking for someone who will provide solutions and be an active team member. This position is in our Muncy, PA office.

Candidates should display a thorough understanding of industrial distribution and the service industry and be prepared to provide superior customer service. Candidates must be comfortable in a hands-on environment. The right candidate will be highly organized, proficient with Microsoft Office products, and effective in communicating with co-workers, customers, and vendors.

Candidates of varied experience will be considered. Salary is commensurate with qualifications.

A typical day as an operations coordinator will include meeting customer service needs, overseeing warehouse operations, and coordinating local employees. Candidates will regularly be expected to analyze a situation and determine the best course of action for both the customer and the company. If you are skilled in creating efficient work methodologies, have a background in industrial distribution, or consider yourself people-oriented, we want you to apply!

Duties & Responsibilities:

  • Prepare all aspects of service jobs - coordinating with customers, scheduling employees, readying necessary parts & materials

  • Create monthly plans & metrics for the service department

  • Communicate regularly with customers and vendors

  • Build customer relationships and solve problems

  • Oversee office inventory and appropriate paperwork

  • Analyze and organize office's administrative operations

  • Identify opportunities and implement action plans for company improvement

  • Maintain company databases and filing systems

  • Provide weekly feedback & reports to management

  • Assist other departments, as needed & other duties as required

Desired skills:

  • Strong analytical and organizational capabilities

  • In-depth, working knowledge of company operations

  • Dedication to continuous improvements

  • Excellent written and oral communication skills

  • Knowledge of Industrial Equipment

  • Willingness to learn new tasks

  • Management experience, especially in an industrial or distribution environment, a plus

  • Degree in Management, Accounting, Finance, or Related Field, a plus

Why join CASCO USA? You'll become part of an engaging and supportive group that believes the success of the company drives directly from the personal successes of our people. If you're looking for an environment where you can put your management skills to work, where you can try new ideas, and where you'll be with similarly goal-oriented people, CASCO USA wants you to apply. Our supportive, team environment has been providing the highest level of service since 1991. We look forward to incorporating another motivated individual into our organization.

We Offer:

  • Competitive Salary

  • Healthcare, Dental and Optical Insurance

  • 401K plan

  • Paid Time Off

  • Supportive Team

  • Friendly Work Environment

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