Operations Clerk

NFI Industries Joliet , IL 60432

Posted 5 months ago

The Warehouse Operations Clerk is responsible for ensuring that all shipping and receiving documents are completed accurately and in a timely fashion. The WH Operations Clerk communicates with customers as required and in conjunction with customer Traffic Departments develops inbound and outbound schedules.

There are multiple shifts available

  • A1: Sun-Weds from 6 AM to 4:30 PM
  • A2: Sun-Weds from 5 PM to 3:30 AM
  • C1: Weds-Sat from 6 AM to 4:30 PM
  • C2: Weds-Sat from 5 PM to 3:30 AM

Essential Duties & Responsibilities:

  • Provides scheduling of all inbound and outbound freight in compliance with customer Traffic Department operations

  • Coordinates receiving and shipping documents verifying accuracy

  • Gathers and maintains all data and records relative to shipping and receiving activities

  • Verifies accuracy on shipping orders and shipping quantities matching picking documents

  • Assists in resolving and discrepancies

  • Collects all documentation for inbound freight and route to the proper recording keeping unit

  • Directs and oversees the pallet control and exchange program

  • Provides assistance on special projects at the discretion of the Lead Customer Service Representative (CSR) or CSR Supervisor

  • Ensures security processes are followed with regard to the front desk (driver and visitor sign in)

  • Answers and routes all telephone calls in a polite manner, taking messages and routing to proper individual in a timely manner

Requirements:

  • Strong computer knowledge including MS Office applications

  • Basic typing skills

  • Familiarity with 10-key

  • Shipping software systems including UPS and Federal Express

  • Excellent oral and written communication skills

  • Excellent customer service

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Operations Clerk

NFI Industries