Operations Clerk

NFI Industries Joliet , IL 60432

Posted 5 months ago

The Warehouse Operations Clerk is responsible for ensuring that all shipping and receiving documents are completed accurately and in a timely fashion. The WH Operations Clerk communicates with customers as required and in conjunction with customer Traffic Departments develops inbound and outbound schedules.

There are multiple shifts available

  • A1: Sun-Weds from 6 AM to 4:30 PM
  • A2: Sun-Weds from 5 PM to 3:30 AM
  • C1: Weds-Sat from 6 AM to 4:30 PM
  • C2: Weds-Sat from 5 PM to 3:30 AM

Essential Duties & Responsibilities:

  • Provides scheduling of all inbound and outbound freight in compliance with customer Traffic Department operations

  • Coordinates receiving and shipping documents verifying accuracy

  • Gathers and maintains all data and records relative to shipping and receiving activities

  • Verifies accuracy on shipping orders and shipping quantities matching picking documents

  • Assists in resolving and discrepancies

  • Collects all documentation for inbound freight and route to the proper recording keeping unit

  • Directs and oversees the pallet control and exchange program

  • Provides assistance on special projects at the discretion of the Lead Customer Service Representative (CSR) or CSR Supervisor

  • Ensures security processes are followed with regard to the front desk (driver and visitor sign in)

  • Answers and routes all telephone calls in a polite manner, taking messages and routing to proper individual in a timely manner


  • Strong computer knowledge including MS Office applications

  • Basic typing skills

  • Familiarity with 10-key

  • Shipping software systems including UPS and Federal Express

  • Excellent oral and written communication skills

  • Excellent customer service

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Terminal Clerk I

Estes Express Lines, Inc.

Posted 3 days ago

VIEW JOBS 12/6/2019 12:00:00 AM 2020-03-05T00:00 Job Summary * Answer telephones with a heavy call volume and direct calls with accuracy * Responsible for checking in drivers * Enter delivery manifest data into the computer system * Conduct imaging and scanning of bills of lading and other documents * Identify freight bills requiring special delivery instructions * Responsible for the distribution of bills of Lading * Enter data into the dispatch system * Work with driver handhelds * Regular attendance is required * This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and task Qualifications * High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background * Experience in billing, collections, tracing & OS&D preferred * Computer skills, proficient in MS Word and Excel * Strong customer service skills * Good clerical skills * Possess excellent verbal and written communication and listening skills * Ability to solve problems where work is defined with established instructions and processes * Ability to work under close detailed instruction * Experience in the transportation industry a plus although not required * Must be able to comply with all company policies, rules, procedures and Code of Conduct * Must be able to interact well with others * Must be able to work independently, or in a team setting * Must be capable of working under tight time constraints in a high volume environment with multiple priorities * Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job * Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines * Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check * Must be authorized to work in the United States Estes Express Lines, Inc. Joliet IL

Operations Clerk

NFI Industries