Operations Clerk Job Details | National Grid

Job Purpose

Operations Clerk provides clerical and administrative support to one of various Operations Support functions throughout the Operations Support Jurisdictional Departments. All other duties usually assigned this classification.

Key Accountabilities

• Perform clerical work and related duties for any Operations Support Jurisdictional Department as assigned.

• Clerk will handle and process all internal customer requests by face-to-face meetings, correspondence, telephone, or other applicable technology.

• Responsible for clerical functions in all Operations Support utilizing computer programs (including but not limited to STORMS, PLM, ARCOS, PeopleSoft, PORD, Microsoft Office).

• Travel to other platforms to perform clerical work when the Company determines the need.

Qualifications

• Must be able to operate office equipment such as computer, calculator, copier/scanner/fax.

• Must have high school diploma or equivalent.

• Type approximately 25 words per minute.

• Must have the ability to converse intelligently in a pleasant, understandable, and helpful manner with department staff, internal and external customers.

• Must be a legible penman, proficient in filing and office procedures, and must be able to assume responsibilities for routine clerical work.

• Must have the ability to pass accepted clerical standard tests.

• Must have the ability to acquire a sufficient knowledge of Company policies and practices to prepare and maintain various forms, records and reports required in department.

Working Conditions / Physical Requirements:

• Employee may be required to work during heavy activity periods and emergency situations.

• Must possess and maintain valid driver's license with no restrictions on hours of operations.

More Information

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.