Wells Fargo Charlotte , NC 28201
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do.
Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.
Within the Operations team our Enterprise Utility Services team provides a combination of commodity-like customized products and services including design, print, direct mail and transportation that benefit all lines of business in both cost and quality. We leverage our team members, nationwide facilities and technology to deliver innovative, quality products and solutions.
Fulfillment of Enterprise Utility Services is seeking to fill an Operations Clerk 1 position. Fulfillment is responsible for producing manually hand packaged jobs, fulfillment of warehoused items for Wells Fargo branches, assembly of kits for new Wells Fargo customers, and the processing of mass mailings for Wells Fargo employees and customers.
Performs general clerical operations tasks that are routine and/or repetitive in nature. Process work according to established productivity and quality standards; this includes hand assembly and machine operation, for receiving, logging, processing, packing, QC, and shipping and/or distributing work to meet established service level agreements; filing, photocopying, faxing, preparing and distributing incoming and/or outgoing mail or boxes; Verify product orders for coding, requested quantities, and authorized approvals; performing simple data entry tasks; compiling simple data; performing routine math calculations.
Verify and communicate discrepancies in the workflow and support other areas as needed. Works under close supervision following established procedures.
Schedule: Monday - Friday 2:00pm 10:30pm.
Must be willing to work mandatory overtime as required by work volumes. Shifts may be subject to change depending on work needs
Please note the posting duration may be shortened based on job seeker volume
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Good communication skills
Attention to detail and accuracy skills
Customer service focus with the ability to respond to requests in a timely manner
Ability to interact with integrity and a high level of professionalism with all levels of team members and management
Experience meeting high production and quality standards
Other Desired Qualifications
Demonstrated ability to work in a fast-paced, deadline driven, production environment.
Ability to work effectively under direct supervision and follow specific guidelines
Ability to lift 30 - 40 pounds and be on feet most of the day
Previous experience working in a Warehousing and/or Fulfillment environment
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
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