Operations Business Partner

Operations Business Partner (West Division - Based out of CA, WA or OR)

The Operations Business Partner is responsible for partnering with Franchise Business Partners and the Operations Team to support the successful achievement of business goals. This role works collaboratively with Franchise Business Partners, Franchise Business Units and the Operations Team to build strong, credible relationships and provide operations support to ensure sales growth.

Duties & Responsibilities

Manage new store openings, including setting timelines and coordinating with Franchise Business Partners

Partner with Franchise Business Partners to ensure new stores' sales grow and exceed planned Performa levels

Share timely, clear and informative communication and feedback with Franchise Business Partner on issues that drive the improvement of operating units' operations, development and financial health

Stay abreast and communicate franchise best practices

Partner with Divisional Vice President, Franchise Business Partners and Operations Team to make data-driven business decisions to ensure that business goals are being met

Improve systems and procedures and initiate corrective actions on a timely basis

Requirements:

High School Diploma or GED required; College degree preferred

Five to ten years of progressive operations management experience required with at least three years in multi-unit management required

Experience working with franchisees highly preferred

Demonstrated knowledge of general math, P&L and financial analysis skills

Demonstrated knowledge of operations business including real estate & construction, cash controls, labor/transaction forecasting, employment laws, and marketing

Proficient with FOCUS System or other points of sale system

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