Operations Associate

Job Summary:

The Operations Associate plays a key role in supporting the day-to-day operational functions of Commit, while also providing support to executive team members. This support is the foundation for the Operations Department's mission of producing a welcoming, joyful, and highly productive organization that supports staff members and stakeholders in their efforts to improve the economic mobility of Dallas County Students. The Operations Associate, under the supervision of the Operations Manager, will engage with staff on all levels to maintain a workplace that promotes a positive work culture and efficient working environment through organizational strategies and innovative ideas.

Essential Duties and Responsibilities:

Operational Duties

• Supporting organization-wide events quarterly, in addition to Commit's Annual Holiday Party and organization-wide retreat. This involves ensuring seamless organization, fostering engagement among participants, and contributing to the overall success and enjoyment of these gatherings to ensure a strong culture within the organization.

• Serving as the reception desk host once a week. This entails warmly welcoming visitors and team members to maintain a professional front-facing experience for all.

• Stocking the break room, copy rooms, and conference rooms weekly. This involves replenishing supplies, ensuring cleanliness, and maintaining a conducive work environment for employees to effectively recharge and collaborate.

Executive Team Support

• Maintaining multiple executive team members' calendars. This involves efficiently scheduling appointments, coordinating meetings, and managing updates to ensure seamless organization and optimal time management for key executives.

• Coordinating travel organization for executive team members. This involves arranging flights, accommodations, event registration, ground transportation, and itinerary details to guarantee smooth and efficient travel experiences that align with business objectives and schedules.

• Assist with departmental events as assigned, upholding adherence to operational guidelines and contributing to their successful execution and alignment with organizational goals.

• Effectively and precisely manage and process all expense reports and reimbursements for executive team members, ensuring timeliness and accuracy in compliance with company policies and procedures.

Qualifications and Skills Required:

• Proficiency in Office 365, including its suite of tools such as Word, Excel, Outlook, and Teams.

• The ability to think quickly and adapt to changing tasks is crucial for meeting evolving demands and deadlines.

• Efficiently prioritizing tasks according to their urgency, importance, and impact, which allows for the allocation of time and resources with a strategic focus on organizational goals.

• Exceptional problem-solving and time management skills are required to identify and resolve challenges to ensure achieving goals and projects within established deadlines.

• Strong written and verbal communication skills are necessary to facilitate clear and effective conveyance of ideas, information, and instructions, fostering collaboration, understanding, and successful outcomes across various departments and stakeholders.

• Aptness to work with major stakeholders across the organization and partners involves building and maintaining positive relationships, understanding diverse perspectives and priorities, and effectively collaborating to achieve shared goals, fostering synergy and alignment across teams and partners.

• Demonstrate warmth, attentiveness, and genuine interest in the needs and experiences of visitors and coworkers, creating a welcoming and hospitable environment that fosters positive interactions and leaves a lasting impression on all who enter the office.

Education and Experience Required:

• Bachelor's Degree preferred.
• 3 years minimum working experience, preferably with C-Suite level executives

Work Environment:

Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. The noise level in the work environment is usually quiet to moderate. The employee is not exposed to any adverse environmental conditions.

Physical Activity & Requirements:

While performing the responsibilities of the job, the employee is required to talk and listen. The employee is often required to sit and use repetitive motions of the wrists, hands, and/or fingers. This is a sedentary position; however, the employee is occasionally required to stand, walk, reach with arms and hands, grasp, climb, or balance, and stoop, kneel, crouch, or crawl and lift to 10pds. Hearing, talking, and vision abilities required by this job include perceiving the nature of sounds at normal speaking levels with or without correction, expressing or exchanging ideas using the spoken word, and close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading.

Job Requirements:

This is a Dallas-based position. The Commit Partnership has a hybrid work policy, with three days in-office (M, W, Th) and two optional remote workdays (T, F) each week while rotating coming in on Fridays with other team members. Due to the nature of the Operations Department and its responsibilities, there may be times when it is necessary to work in the office during typical remote workdays.

Benefits Summary:

• Hybrid position

• Health insurance plans through BCBS (medical), Guardian (dental), and VSP (vision), including FSA and HSA plans.

• 401k plan (Roth and traditional)

• Professional Development stipend

• EAP access through BCBS

• 8 paid holidays, 16 hrs. volunteer hours, 2 hrs. voting leave

• Flexible PTO

• And more!

Salary Band: $55-61K

About The Commit Partnership:

Our Mission

We believe that through our actions, Dallas County - which educates 10% of Texas and 1% of the nation- can be an inclusive and prosperous region where economic opportunity is shared equitably. That's why our true north goal is that by 2040 at least half of all 25-34-year-old residents of Dallas County, irrespective of race, will be provided the opportunity to earn a living wage.

To increase living wage attainment, we must equitably increase educational success aligned with high-demand jobs, maximizing the cumulative impact from early education all the way to college, career, and/or military readiness and accessing and completing a strong postsecondary education. Our staff aligns community stakeholders around this shared future roadmap - analyzing data to lift up strategic initiatives that improve policies, practices, and funding that grow our community's capacity to serve every student more effectively.

Our Story

Founded in 2012, this partnership is the nation's largest educational collective impact organization, composed of backbone staff and over 200 partners across Dallas County and the state of Texas working collaboratively to solve systemic education challenges. Our staff aligns community stakeholders around a shared future roadmap - analyzing data to lift up strategic initiatives that improve policies, practices, and funding that grow our community's capacity to serve every student more effectively.

Together, we work to advocate for excellent and equitable public education that ensures all students - regardless of race, place, or socio-economic status - have the power to determine their future and earn a living wage. We do this work through several ventures including Early Matters Dallas, North Texas Tutoring Corps, Dallas County Promise, Texas College Bridge, Dallas Thrives, Commit's Policy Team, the Texas Impact Network, and several coalitions.

True North Traits

Our True North Traits creates a mission-driven environment and champions us to do our best work each day.

Systemic Impact: You understand the barriers and lived experiences that our students face and are skilled at delivering systemic solutions at scale that address these needs. You achieve significant, sustainable results that increase equitable outcomes through your work (including the reallocation or improvement in public funding), and you recognize the difference between activity and impact.

Judgment: You exhibit a relentless "students first" focus by thinking strategically about what data must be collected, analyzed, visualized, and activated (and what steps must be taken, in what order) to cause resources to be reallocated and actions to be taken to systemically overcome the root causes hindering achievement of the Partnership's mission.

Communication: By listening to understand before seeking to be understood, you're able to build trust and facilitate collaboration across lines of difference, recognizing that both are essential to our success. You are also able to find common ground with diverse stakeholders and can tailor the organization's message to different audiences as needed to influence meaningful change.

Innovation: You can create or meaningfully contribute to the design and execution of a systemic and transformational strategic plan to solve complex problems, often at scale, that improves organizational effectiveness and/or closes equity gaps for our students and families.

Equity and Inclusion: You intentionally create spaces where relevant stakeholders have a seat or voice at the table, ensuring that each person at the table's thoughts and perspectives are shared, valued by all others at the table, and reflected in our work. You're excited to help build and/or contribute to teams where everyone feels welcomed, respected, valued, and highly supported.

Joy: You recognize that people are central to our work, striking a balance between people and process, and you inspire others with your optimism and thirst for substantive change in service to the mission.

Integrity: You admit mistakes openly, share learnings widely, and elevate bad news quickly, also capable of making difficult decisions in all situations to ensure the success of the organization.

The Commit Partnership is an Equal Opportunity Employer that seeks to hire individuals with backgrounds similar to that of the stakeholders they serve. As an organization that embraces equity and inclusion, all employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, gender, age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, or any other status protected by federal, state, or local laws.

Commit does not sponsor visas of any kind.