Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Operations Associate - Solomon Pond Mall

Expired Job

J. C. Penney Company, Inc. Marlborough , MA 01752

Posted 2 months ago

General Description

J. C. Penney Company, Inc., one of the nation's largest apparel and home furnishings retailers, is on a mission to ensure every shopping experience is worth the customer's time, money and effort. Whether shopping jcp.com or visiting one of over 850 store locations across the United States and Puerto Rico, customers will discover a broad assortment of products from a leading portfolio of private, exclusive and national brands. Supporting this value proposition is the warrior spirit of over 100,000 JCPenney associates worldwide, and we'd like to add you to the team!

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.

Responsibilities

  • Customer Service You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.

  • Executes pricing and signing You can change ticket prices and signing on merchandise across the store better and faster than anyone!

  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.

  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.

  • Backroom standards: You keep the stockroom safe, clean, and organized .

  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.

  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.

  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Skills and Characteristics:

  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

  • Work experience- 1-2 years retail experience

Job Title: Operations Associate

  • Solomon Pond Mall

Location: Marlborough, MA, United States

  • Solomon Pond Mall 573 Donald Lynch Blvd

Job ID: 1044170

J.C. Penney Company Inc.

Plano, Texas


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate Solomon Pond Mall

The Talbots Inc

Posted 7 days ago

VIEW JOBS 9/13/2018 12:00:00 AM 2018-12-12T00:00 Job Number:3967 Position Title:Sales Associate External Description: POSITION SUMMARY: At Talbots, we help our customers look and feel their best. The Talbots Sales Support Associate (SSA) creates exceptional customer experiences and enables others on the team to build enduring relationships with our customers. The SSA is responsible for driving the business forward primarily as it relates to operational activities and store systems. REQUIREMENTS: * Is customer-centric and understands the importance exceptional service contributes in growing store sales. * Ambitious and enthusiastic in creating an environment for both the store and team to succeed. Thrives working in a team environment. * Expeditious in ability to take initiative with limited direction. * Demonstrates excellent communication skills and a high level of integrity. * Has strong organizational skills and the ability to multi-task in a fast paced, ever- changing environment. * Professional, assertive and friendly with the ability to make decisions independently. PRINCIPAL ACCOUNTABILITIES: Operations: * Support all areas of operational excellence. * Ensure merchandise is well-organized in the back room and replenished on the sales floor according to visual guidelines. Assist with store sets, window displays, signage, visual merchandising changes, mark-downs, etc. * Manage inventory according to policies and procedures including customer sends, recalls, re-tickets, MOS and damages, and other operational activities as assigned. * Provide sales floor support and uphold Talbots service standards when engaging or interacting with the customer. Sales support includes replenishment/stocking duties, mark-downs, fitting room duties, cash wrap/POS duties, etc. * Reinforce brand standards and company policies and procedures in all areas of responsibility. * Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. * Protect company assets and maintain a safe work environment. * Follow all company policies and procedures as well as local, state, and federal employment laws. Sales and Service: * Model sales and service excellence creating a culture where all associates align around the * needs of our customers. * Willing to assist customers and support selling energy as needed to create an exceptional customer experience. * Develop and maintain positive working relationships that support a productive work environment. * Proactively communicate store information, brand initiatives, discrepancies and other pertinent information to management in order to better enhance the customer experience. * Professionally represent the brand image. QUALIFICATIONS: * Minimum of six months of experience in retail sales or shipping/stockroom. * Demonstrated ability to meet or exceed performance standards. * An essential function of the job is the ability to work a flexible schedule including nights, weekends, and holidays. * An essential function of the job is the ability to move about in a store including standing, * walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling and lifting objects up to 40 pounds. Sometimes these movements are made quickly and repeatedly. * An essential function of the job is the ability to navigate computer/handheld systems with intermediate computer and keyboarding skills. * Able to work cooperatively in a diverse work environment. * High school degree required. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. City: State: Community / Marketing Title:Sales Associate, Solomon Pond Mall Company Profile: Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. EEO Employer Verbiage: Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. Location_formattedLocationLong:Marlborough, Massachusetts US The Talbots Inc Marlborough MA

Operations Associate - Solomon Pond Mall

Expired Job

J. C. Penney Company, Inc.