Operations Associate

Helix New York , NY 10001

Posted 3 days ago

  • Manage daily fulfillment across our supply chain, which includes, but is not limited to: ensuring order files generate and send each day; identifying delayed orders and prioritizing with suppliers; compiling order files for our wholesale and retail channels; coordinating promotional orders across affiliate, influencer, and podcast channels; resolving shipping / fulfillment exceptions
  • Own data integrity within our reporting system as it pertains to order / shipment details; identify and correct instances of incorrect shipment information
  • Serve as the key liaison between our Customer Service team and our network of suppliers to address customer-related inquiries with recourse to the supply chain
  • Coordinate reverse logistics with suppliers and track inbound shipments across our network
  • Collaborate with Finance during the month-end close process to ensure product and shipping-related credits are properly captured and categorized with claims submitted
  • Report on manufacturer fulfillment performance and present to the wider team, including company leadership; keep manufacturer scorecards
  • Aggregate product feedback from customers and contribute to the product development process by identifying opportunities to improve existing products and / or add new products
  • Maintain and organize internal documentation covering products and supply chain SOPs

Requirements

  • 1+ year of working experience in operations, supply chain, retail, or finance
  • Comfort with data and analytics; proficient / advanced in Excel
  • Ability to work cross-functionally and independently
  • Eagerness to build relationships internally and externally to drive results
  • Strong communication and presentation skills
  • A great sense of humor, and a passion for a great nights sleep (or nap)!

Benefits

  • A free Helix mattress (woo!)
  • Wellness Package - subsidies for healthy initiatives
  • Free coffee, snacks, and weekly team lunches
  • Bi-weekly company-hosted happy hours / activities
  • Dog-friendly office in beautiful Madison Square Park
  • Friends and Family discounts on all Helix, Birch, and Allform brand products
  • Competitive salary
  • Full access to leadership team
  • Full medical, dental, and vision coverage with a menu of plans
  • Commuter benefits
  • Competitive parental leave policy for qualifying employees
  • Stock options
  • 401(k) program
  • Employee Referral Program
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Associate

Literacy Trust

Posted 1 month ago

VIEW JOBS 12/18/2020 12:00:00 AM 2021-03-18T00:00 <p><strong>Organizational Overview:</strong></p> <p>At Literacy Trust, we believe education is a basic human right and access to high-quality literacy instruction is a cornerstone of our democracy. Our mission is to leverage what already exists in school communities to increase educational capacity in order to create fluent, motivated, self-confident readers.</p> <p>Through our signature program, Reading Rescue, we provide professional development for teachers, paraprofessionals, and other school community members. Simultaneously, students are provided literacy intervention, particularly students of color in high-poverty neighborhoods. We strive to implement sustainable intervention models that eventually become a core component of the school’s literacy ecosystem. Reading Rescue is currently partnering with over 120 New York City schools, reaching over 800 educators and 1500 students, throughout the five boroughs.</p> <p>Literacy Trust is an organization that values diversity, equity and inclusion. We demonstrate this by ensuring that our programs and offering reflect our values. Our focus is on promoting self-empowerment for educators, by providing additional resources and support, and by providing more students with opportunities to become readers (since we believe the ability to read is a basic civil right). </p> <p>At Literacy Trust, we promote events, ideas, thinking, programs, and communities that inspire action in pursuit of universal access to literacy. To learn more about Literacy Trust, please visit: www.literacytrust.org. </p> <p>To learn more about Reading Rescue, please visit: www.readingrescue.org.</p><p><br></p><p><strong>About the Operations Associate:</strong></p> <p>Literacy Trust is looking for a smart, organized and entrepreneurial team member to support our day-to-day operations . The right candidate will be someone who is passionate about operations and is willing to work on tasks big and small to further Literacy Trust’s mission and our signature program, Reading Rescue. The ideal team member views effective operations as a critical component to the organization maximizing its impact. </p><p>(Note: responsibilities listed below define our standard work in a pre-Covid environment when schools are operating normally; we have been constantly shifting how we support schools and how we operate internally in order to meet the needs of distance learning.)</p><p><br></p> <p><strong>Job Description:</strong></p> <ul> <li>Finance:<ul> <li>Track company pending and secured contracts and grants </li> <li>Monitor and approve employee expense reports</li> <li>Track and deposit checks</li> </ul> </li> <li>Administrative:<ul> <li>Serve as the main point of contact for our vendors</li> <li>Support the Manager of Talent Operations and Culture in implementing and managing scalable policies and procedures, as needed</li> <li>Track and manage company equipment</li> <li>Monitor company supply inventory, ordering and replenishing</li> <li>Oversee the upkeep and maintenance of an organized office space</li> <li>Support planning and execution of company events</li> <li>Manage company calendar</li> </ul> </li> <li>HR/Culture: <ul> <li>Assist in the recruitment and on-boarding of new employees</li> <li>Coordinate all company staff skills training and events</li> </ul> </li> </ul> <p>Other duties as required.</p><p><br></p><p><strong>Core Competencies:</strong></p> <ul> <li>Attention to detail</li> <li>Customer service (both staff &amp; external stakeholders)</li> <li>Self-starter</li> <li>Critical thinking</li> </ul><p><strong>Requirements</strong></p><ul> <li>Bachelor's degree required</li> <li>1-2 years of experience in project management is preferred</li> <li>Strong attention to detail</li> <li>Strong written and verbal communication skills</li> <li>Strong customer service skills </li> <li>Proactive problem solver</li> <li>Knowledge of office management systems and procedures </li> <li>Ability to thrive in a fast-paced environment, multi-task when necessary</li> <li>Ability to work independently to achieve goals </li> <li>Excellent computer skills, including MS Office, familiarity with Google Docs and Salesforce</li> <li>Deep belief in our mission</li> <li>Must be authorized to work in the U.S.</li> </ul><p><strong>Benefits</strong></p><ul> <li>Salary: $50,000</li> <li>Excellent benefits package: We provide employees with 100% coverage for medical, dental, vision, and life insurance, in addition to partial coverage for family members. We also provide retirement accounts with an employer match.</li> <li>Professional development: We provide employees with a professional development budget after your first year of service because we want to see you grow in a way that's meaningful to you.</li> <li>Vacation: We offer employees 15 vacation days. Additionally, employees have the Department of Education winter break and the first week of July as paid time off.</li> <li>Work-life balance: In case the vacation time or summer Fridays didn't make it clear, we pride ourselves in supporting staff to have a healthy work-life balance.</li> <li>Fun work environment: We love to celebrate accomplishments, birthdays and more.</li> </ul> <p><br></p><p><strong>Reporting Relationship:</strong></p> <p>The Operations Associate reports to the Manager of Talent, Operations and Culture.</p> Literacy Trust New York NY

Operations Associate

Helix