Operations Assistant

Department Information

The Office of the Provost is responsible for ensuring the quality of student learning by overseeing the curriculum and leading new initiatives in higher education. The Provost and Executive Vice President for Academic Affairs is the chief academic officer for Colorado State University Pueblo. The Provost's Office ensures the integrity and quality of all academic programs including facilitating the establishment of programs, policies, procedures and standards, providing leadership to academic programs in supporting and continually enhancing curriculum, teaching, research, and outreach, and collaboratively working with faculty, students, and staff. The Provost primarily works with the academic deans, the Graduate School, the Faculty Senate, student government leaders, Extended Studies, the Office of Research & Sponsored Programs, Institutional Research, the Center for Honors and Leadership, the PACK Center and Career Center, several externally funded programs, and other areas not formally housed within academic affairs including the Registrar's office, and information technology.

CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world.

Description of Job

This position will report directly to the Associate Provost for Academic Affairs and will also support the Director of Business Operations. This includes organization of work with assessment, HLC, curriculum, budget, etc. to support the mission and vision of the institution. The Operations Assistant is responsible for enhancing communication and coordination of projects between all divisions in Academic Affairs and outside the division for effective outcomes.

This position will work closely with office leadership in maintaining functional office operations and customer service, event planning and support, program support, data management, assessment and accreditation tasks, calendar management, and other important tasks to support the Provost's office

Primary Duties

Associate Provost Support:

Provide direct support to Associate Provost, including scheduling tasks and deadlines as appropriate; calendar management and files maintenance; gathering documents, compiling information and coordinating assessment and review processes. Provide institutional research and compliance support. Compile, verify, and document necessary information for reports as needed. Coordinate office purchases and travel.

Maintain working knowledge about Banner, DARS, Filebound, Starfish, and other software systems to provide support as arepresentative of Academic Affairs. This position will use critical thinking skills to evaluate problems, determine methods for possible solutions, as well as implement strategies for problemsolving.

Academic Affairs Support:

Provide direct support to the Director of Business Operations as appropriate. Gather documents and collate information to inform student appeals and faculty processes.

Demonstrate professional customer service to internal and external stakeholders and ensure compliance with internal and external procedures.

Provide support to the Provost's Office as necessary. Respond to inquiries regarding Academic Affairs, correspond with students, faculty, and staff regarding issues or complaints and work diligently to resolve any and all problems by following the established procedures and protocols.

Communications and Event support:

Manage outgoing written correspondence and telephone calls as needed. Work collaboratively and effectively with college deans, department chairs, and faculty to facilitate academic affairs initiatives.

Plan meetings for Academic Affairs team members, both virtual and in person, including but not limited to meetings with vendors, third parties, other campus and system partners, and preparing meeting agendas and minutes to coordinate follow-up tasks when necessary.

Provide support for meeting and event planning, which could include completing authorized business functions paperwork, creating invitations, addressing AV needs, making room reservations, and coordinating food and services as needed.

Ancillary Duties:

Other duties and projects as assigned.

Salary Range

$38,000-$42,000

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

• Bachelor's degree from a regionally accredited institution

• Demonstrated ability to effectively communicate in writing

• Experience with basic Microsoft Office software including Outlook, Excel, Teams and Word

• Experience in a position or activity that required effective verbal communication skills

• Experience in a position or activity that required critical thinking and problem solving

• Experience with and/or commitment to working with diverse populations

• Experience working as part of a diverse team-oriented culture

• Minimum of 1 year of full-time experience in higher education OR other applicable experience that demonstrates the ability to perform the essential functions of the position

Preferred Qualifications

• Master's degree from a regionally accredited institution

• Experience with project management

• Experience with budget management

• Experience working in a confidential environment

• Experience with student academic records and FERPA

• Experience with hosting conferences and/or meetings

Supplemental Information

All interested candidates must apply through the online application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position:

• a letter of intent (cover letter) explaining how you meet the minimum or preferred qualifications for this position
• a current resume or CV
• unofficial or official transcripts showing the required degree conferred
• current contact information for three professional references, either within the online application or as an attachment.

Applications submitted without the required attachments/information above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until filled; applications received by 11pm Friday, April 19th, 2024, will receive full consideration.

About Colorado State University Pueblo

Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.

CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.

Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report. CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.

At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:

• Medical and prescription insurance

• Dental insurance

• Vision insurance

• Flexible benefit plan

• Basic term life insurance

• Voluntary term life and AD&D lnsurance

• Long-term disability insurance

• Employee assistance program

• Travel accident insurance

• Voluntary critical illness and accident insurance

• Annual and sick leave

• Retirement plans

• Employee and dependent tuition discounts

• State employee discounts via BenefitHub

Other incentives include various on-campus event, recreation, and meal discounts.

About Pueblo, Colorado

The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.

CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.

The University reserves the right to check additional references, with prior notification given to the candidate.

Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.

It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities. If you need accommodations, please contact the Office of Human Resources& Institutional Equity at (719) 549-2441 or hr@csupueblo.edu.

In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety.

Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.