Operations Assistant - Guaranteed Rate - Annapolis MD

Guaranteed Rate, Inc. Annapolis , MD 21401

Posted 2 months ago

About Guaranteed Rate

Guaranteed Rate is the 7th largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages and unparalleled customer service, we've become the Home Purchase Experts. At Guaranteed Rate, we think bigpushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employeesallowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we've helped thousands of homeowners with more than $24 billion in home purchase loans and refinances in just the past year alone.

What's the Role?

We are currently seeking a hard-working, dedicated Operations/Sales Assistant to join our innovative and passionate team.

Responsibilities:

  • Manage all aspects of office including Administrative and Operations.

  • Coordinate Pipelines with direct ownership, management and communication with internal staff.

  • Data Entry, daily administrative mortgage duties and tasks.

  • Assist with Loan Officer's behind the scenes on loan structuring.

  • Minimal sales experience needed, minimal client interaction, mostly internal tasks.

Qualifications:

  • Self-directed with a strong desire to learn and be a member of an innovative winning team.

  • Excellent disposition, mindset and work ethic.

  • Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment.

  • Strong listening, problem solving skills and out of box thinking.

  • Inherent love of and desire to serve clients and create something unique and fantastic.

  • Commitment to integrity and customer service.

  • Exceptional communication skills with desire to help build relationships with Borrowers and Realtors.

  • Technology savvy- proficient in Microsoft Outlook and Office Suite. Ability to learn new systems quickly.

  • Strong presence and understanding of Social Media.

  • Real Estate, Title or Mortgage experience a plus.

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

NER">


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Tire/Oil/Battery Mechanic Annapolis MD

Sears

Posted 6 days ago

VIEW JOBS 11/13/2019 12:00:00 AM 2020-02-11T00:00 Job Description Req/Job ID: 990693BR Employing Entity: Transform SR LLC Employment Category: Regular, Full-time Job Function: Automotive Store ID: 02692: Sears Auto Center If you are looking to become part of an auto center that really values your skills and ability to provide quality service, consider joining the sears auto center team . Now is the perfect time to join as we are going through an exciting transformation of our business!! The Express Service Technician is responsible for the successful tire, battery, and oil installation to customer vehicles following all automotive processes and procedures. This position interacts daily with customers, Customer Service Adviser, other technicians, and the Auto Center Manager. [#video#https://www.youtube.com/watch?v=YhZoUk2cM3Y{#560,315#}#/video#] Job Requirements Job Duties/Responsibilities: * Participates actively with team servicing of every customer vehicle to ensure fast, expert service * Dedicates work time to providing excellent customer service * Promotes teamwork to deliver times and accurate customer care during all operating hours * Demonstrates a sense of responsive urgency to every customer no matter what service is required * Uses the Quality Service Evaluation (QSE) form to understand customer service adviser's and customer service manager's instructions * Fulfills the customer's needs the first time, every time * Communicates with Auto Center Manager, Customer Service Adviser and other Technicians to meet Sears Automotive time standards and to exceed customer requirements. * Adheres strictly to Sears Automotive Dress Code standards * Protects customer's vehicle with floor mats, seat/steering wheel covers and, if necessary, fender covers * Racks vehicle safely following Sears Automotive training * Performs Multi Point Inspection (MPI) visual inspections and communicate with customer service manager and/or customer service adviser within 10 minutes * Maintains back shop cleanliness and equipment calibration to Sears Automotive standards * Thanks customer, expressing appreciation for the business * Performs miscellaneous duties as assigned Required Skills: * Valid Drivers License * Successful completion of Sears Automotive Express Technician core curriculum * Commitment to safety: Use of appropriate personal protective equipment, back belt, safety glasses and safety shoes at all times * Maintenance of individual productivity as defined by the business sales per hour standard * Ability to stand and walk for prolonged periods of time * Ability to lift up to 50 pounds * Extended workdays of up to 10 hours, weekends and nights as necessary * Ability to handle stressful situations and work in a fast-paced environment * Ability to read and utilize reports * Extensive spoken communication for customer and associate relationship skills * Must have a valid driver's license Preferred Skills: * Speed and expertise when installing tires and batteries * Commitment to teamwork and mentoring others Education Requirements: HS Graduate or Equivalent License/Certificate Required: Yes Driver's License Required: Yes Age Requirement: 18+ #Stores, #Automotive 2692 Sears Annapolis MD

Operations Assistant - Guaranteed Rate - Annapolis MD

Guaranteed Rate, Inc.