Operations Analyst- Family Office Services

SEI is seeking an Operations Analyst for our Family Office Services Portfolio Reconciliation team. Our primary goal is to ensure client retention through consolidated reporting and reconciliation of transactions against custodial statements of record for accounts containing financial securities. This position may be eligible to be performed in a hybrid fashion.

What you will do:

• Complete various types of daily and monthly client account reconciliation services, across custodial and alternative investment accounts, using proprietary software technology, to ensure that data is accurate, and client service expectations are met.

• Work closely with the Implementation and Global Access teams to understand the client's portfolio and fund structure, as well as to ensure all required deliverables are complete.

• Troubleshoot complex exceptions, complete new account setup and rebuild, provide data management for alternative assets, and review client reporting, to validate accuracy.

• Collect and maintain security pricing details, in various formats from third party vendors, as well as broker quotes.

• Manage the documentation of processes and procedures relating to individual client needs.

• Communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support, when needed, to resolve any production issues, or system support queries.

What we need from you:

• BA/BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience. Intermediate skills in Microsoft Excel.

• A fundamental understanding of accounting principles and investment terminology.

What we would like from you:

• The self-motivation, organization and drive to complete multiple client deliverables in a timely manner, without sacrificing excellence or quality.

• Strong written and verbal communication skills as you primarily support your clients through email and/or phone calls.

• Strong customer service skills, to support daily communication with your clients, and other service providers.

• Internship experience preferred.

• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

SEI will be accepting applications for this job on an ongoing basis and there is no deadline to apply.

Unit Overview:

SEI Family Office Services (FOS) is a division of SEI focused on delivering technology and technology-enabled services to family offices, including seven of the top 15 wealthiest American families and financial institutions serving ultra-high-net-worth families. The Family Office Services division is part of SEI's Global Wealth Management Services business, comprised of market-leading, innovative solutions designed to support the future growth of investment and wealth managers globally.

SEI's competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 16 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more…

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.

SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

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