Operations Analyst-Entertainment Division

Title: Operations Analyst-Entertainment Division Location:

Beverly Hills, CA Duration: 6 months Compensation: $33.00-$35.00/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Job Description:

This person is responsible for the day-to-day interaction with customers of the Entertainment Division. They are the primary contact person providing proactive and consultative support to resolve operations issues that may from time to time arise. Advises clients of the most effective combinations of products and services for their individual situation.

Actively engages in meaningful conversations with clients to ensure that solutions are suggested and or provided that meet the ongoing business and operational needs. As the operational expert for the client, the Operations Analyst /Account Officer is positioned to proactively execute on the concepts developed by the Relationship Manager with minimal supervision. The Operations Analyst/Account Officer is also instrumental as a liaison with other internal departments to provide the operational excellence to clients.

Primary contact with customers/prospects for day-to-day operational needs, providing proactive, collaborative, and consultative support. Responsible for the operational integrity of the assigned area of responsibility. Uses knowledge of bank products and services to consistently evaluate new opportunities for growth in relationships and recommending solutions to customers/prospects.

Follows-through with plan designed by Relationship Manager for customer, as defined. Resolves problems, answers questions related to customer accounts and utilization of bank products and services. Works with customers and/or business management firms to assist in operations areas.

Works directly with customers in handling all areas of operations (e.g., loan payments, wires, new accounts, checking and savings account activity, CD’s, investments, etc.) to free Relationship Managers from performing these duties. Provide accurate, timely and extensive information to all customer inquiries and requests to ensure retention of existing profitable clients. Resolves customer complaints and takes appropriate action to prevent future problems.

Contacts customers regarding overdrafts (or other related problems) and performs follow-up necessary to resolve situation. Determines appropriate method of approach. Analyzes customer needs in order to cross-sell a wide variety of Bank services.

Directs customers to appropriate area within the Bank such as Investment Department, Trust Department, or to a Relationship Manager. Maintains complete knowledge of all banking products and services including technical proficiency with product utilization. Develops new business through referrals and existing clients.

Participates in customer call program either independently or with Relationship Manager. Prepares call reports for management. Provides assistance and coverage for all operations-related activity within the department.

Reviews and processes deposits. Approves checks for cashing. Prepares outgoing wire transfers.

Prepares debit and credit entries to checking/saving accounts for transfers, loan payments, etc. Reviews large deposits and either approves or declines immediate credit based on knowledge of clientele, account balance, account history and other related factors within delegated authority. Approves deposits, transfers, overdrafts, and waivers of fees within specified authority limit.

Maintains up-to-date knowledge of account activity by reviewing various reports (e.g., rejects, overdraft reports, large item reports, float reports, etc.) on a regular basis. Identifies potential problems and takes appropriate action necessary to avoid financial loss to the Bank. Requirements: Highest level of Account Manager requiring comprehensive knowledge of all aspects of operational banking functions including technical proficiency with product utilization and basic proficiency with all Treasury Products.

Thorough and detailed knowledge of bank operations and of all bank products and services (including, but not limited to Deposits, Wealth Management, Treasury Services, International, etc.) Thorough understanding of risk management and compliance policies and procedures, as well as regulatory requirements. Must be in good standing under “The Secure and Fair Enforcement for Mortgage Licensing Act of 2008” (Safe Act) and must be registered/licensed with the “Nationwide Mortgage Licensing System and Registry”; or must be able to be registered. 8 years of experience in banking operations and servicing or equivalent training and 5 years Entertainment industry experience. Minimum 6 years of experience in client service, banking operations or relationship management support required.

Minimum 6 years of experience in a banking or financial services environment required.

Minimum 4 years of experience with bank products and services (e.g. deposits, wealth management, cash management, international, etc.) required. If you are interested and meet the required qualifications, please send your resume (Word version only) to Michelle Nicolaus (mnicolausinspyrsolutions.com). Our benefits package includes:

Comprehensive medical benefits Competitive pay, 401(k) Retirement plan …and much more About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions.

By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. LI-MN1