Operations Agent

Forward Air Austin , TX 78719

Posted 4 days ago

Company Overview:

Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.

Position: Operations Agent

Core Responsibilities & Duties:

  • Process all aspects of materials using warehouse inventory software

  • Label and ship orders according to established procedures for each customer

  • Accurately pick and weigh all shipments

  • Inspect freight and follow appropriate reporting procedures

  • Assist with inventory and cycle counts

  • Rotate and re-stock shelves according to inventory procedures

  • Verify all inbound and outbound materials

  • Provide prompt and accurate customer service

  • Arrange and maintain filing and recording systems

  • Document monthly activities for period end reporting

  • Safely load and unload trailers by utilizing equipment such as hand trucks/pallet jacks and forklifts

  • Shrink wrap freight pallets

  • Maintain a clean and save working environment

  • Other duties as assigned

Job Requirements & Qualifications:

  • High school diploma or GED equivalent

  • Minimum of 2 years' experience of general warehouse knowledge

  • Excellent customer service skills

  • Excellent verbal and written communication

  • Computer skills, including Microsoft Office products including Word, Excel, Outlook, etc.

  • Warehouse Oracle Database Experience is a plus

  • Must be able to frequently lift and/or move up to fifty (50) pounds

  • Forklift Certification preferred

  • Ability to work under minimal supervision

  • Ability to establish and maintain effective working relationships with employees and managers

What We Offer:

  • Competitive base salary

  • Two weeks of paid time off within the first year of employment, sick time and holidays

  • Company provided life insurance

  • Health, vision, and dental insurance options

  • Commuter benefit plan

  • Optional supplemental life insurance

  • 401(k)

  • Wellness program

  • A great place to work with a terrific culture

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