Operations Administrative Assistant - S

H&R Block, Inc. Mansfield , OH 44902

Posted 2 months ago

Job Description:


Responsible for providing administrative support within a District or Districts in the areas of operational support, ordering supplies, hiring support and general administrative duties as related to the district(s) offices operations.


  • Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices. 50%

  • Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support. Documents nature of problem, researches solutions, and resolves issues or escalates to DOC or DGM as needed. 50%

  • Reviews office supply inventory and places orders to meet the needs of the office/district. .

  • Review and verify invoices and prepares payment for the DOC's approval.

  • Assists with local marketing initiatives.

  • Attends training related to the effective and efficient performance of job duties.

  • Other duties as assigned by the District Operations Coordinator or in partnership with other managerial staff.



  • Completion of a high school diploma or equivalent. Additional course work in math is preferred.

Skills & Experience:

  • Minimum of one year of clerical or administrative experience.

  • Must have good reading and math skills in order to understand information and effectively explain information to others.

  • Must have good verbal and written communication skills and effectively communicate in person.

  • Computer skills

  • Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, and Outlook.

  • Experience with Windows operating system.

  • A basic level knowledge of Microsoft Office Suite.

  • Ability to read, write, and clearly communicate in English and/or other languages as required by the needs of the district.

  • Additional state and local requirements may apply.


  • Two to four years of experience as an H&R Block associate.

  • Experience in a multi-unit environment.

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Operations Administrative Assistant - S

H&R Block, Inc.