Operations Administrative Assistant

Company Overview:

Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.

Position: Operations Administrative Assistant

As an Operations Administrative Assistant, you will play a crucial role in supporting nightly operations by performing essential administrative duties. Your primary responsibility will be to ensure accurate and timely data entry and administrative functions. This includes entering drivers' load information promptly, maintaining compliance with Standard Operating Procedures (SOPs), and assisting in closing shipment consolidations. Additionally, you will handle phone inquiries, maintain confidentiality, and serve as a liaison between departments and external contacts. Your attention to detail, proficiency in Microsoft Office programs, and ability to work both independently and collaboratively will contribute to the smooth operation of our night operations team.

Core Responsibilities & Duties:

• Enter drivers' load information accurately and promptly

• Follow Standard Operating Procedures for data entry and administrative tasks

• Maintain daily data entry audit report

• Assist in closing shipment consolidations

• Answer phones and handle inquiries as necessary

• Convert Pipeline shipments as required

• Ensure compliance with TSA regulations relevant to the role

• Maintain confidentiality of sensitive information

• Act as a liaison between departments and external contacts

• Other duties as assigned

Job Requirements & Qualifications:

• High school diploma or equivalent (GED)

• Minimum 1 year of relevant data entry or administrative experience preferred

• Proficiency in Microsoft Office programs (Excel, Word, Outlook)

• Ability to manage multiple tasks with attention to detail

• Strong organizational and time management skills

• Effective communication skills, both written and verbal

• Ability to work independently and as part of a team

• Basic math skills including addition, subtraction, multiplication, and division

• Reliable attendance and punctuality

• Primarily sedentary work, occasionally involving standing, walking, or stooping

• Use of hands and fingers for typing and handling paperwork

• Ability to lift and move up to 10 pounds

What We Offer:

• Competitive base salary

• Two weeks of paid time off within the first year of employment, sick time and holidays

• Company provided life insurance

• Health, vision, and dental insurance options

• Commuter benefit plan

• Optional supplemental life insurance

• 401(k)

• Wellness program

• A great place to work with a terrific culture

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