Operational Risk Consultant 5 - Issue Management

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company's financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company's shared services functions including corporate properties, security, and global services.

This role resides in the Third Party Program (TPP) within the Third Party Center of Excellence (TPCOE) in the front line. This individual will accountable for execution of applicable risk programs which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations with a strong focus on timely and effective escalation and remediation of issues. This individual contributor must be capable of initiating action and managing change in a fast paced environment. It requires a contributor with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement while having ability to make timely and difficult decisions. Reporting to the TPP Senior Manager, this role will be a key contributor to the TPP strategy for how risk is managed across the Enterprise.

This position will:

• Collaborate with risk management subject matter experts and key stakeholders to define the requirements for identifying, assessing and reporting third party risks.

• Develop and implement risk management strategies leveraging the output from various WF risk systems.

• Identify, document and deploy corrective actions to remediate issues within the Third Party Program.

The successful candidate will be leading efforts to continue to develop, implement, and provide ongoing support for the Third Party Risk Management program. This includes, but is not limited to:

• Leading efforts for assessing and monitoring third party risks related to the Third Party Program

• Establish strong partnership with Supplier Management, Group Third Party Officers (GTPO's), Independent Risk Management(IRM), and other key stakeholders and business partners

• Leading initiatives and efforts that result in corporate policy changes as well as changes to enterprise processes and tools

• Proven experience and strong track record of successfully supporting the delivery of large, cross functional programs; proven relationship building skills across line of business and partner teams;

• Active engagement in key risk governance routines inclusive of strategic planning sessions, governance committees and program reviews

• Must be able to lead status reviews with key stakeholders and answer questions about the state of the TPP

• Partnering with senior and business unit management to implement requirements, evaluate adequacy of internal controls and remediate issues in a timely manner.

• Self-motivated and proven ability to be adaptable to a dynamic work environment with multiple priorities and tight timelines

• Address any issues identified through appropriate corrective action plans and escalation protocols

As a risk lead, you are expected to achieve success by leading yourself, process owners and the business. Specifically you will:

• Conduct yourself with integrity and create an environment where your peers and engaged partners feel included, valued, and supported to do work that energizes them.

• Accomplish management responsibilities will include identifying and managing risks, and completing daily management tasks.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and the firm. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with TPP risk appetite and all risk and compliance program requirements.

Required Qualifications

• 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both demonstrated through work or military experience; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

• Advanced Microsoft Office skills

• Excellent verbal, written, and interpersonal communication skills

• Strong analytical skills with high attention to detail and accuracy

• Ability to interact with all levels of an organization

• Strong strategic and conceptual thinking skills

• Ability to articulate complex concepts in a clear manner

Other Desired Qualifications

• Proven superior strategic, analytic, and problem-solving experience, applied to creating business value

• Proven ability to foster relationships, promote teamwork, influence and motivate others

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

• Experience leading initiatives that result in corporate policy changes as well as changes to enterprise processes and tools.

• Experience with using SharePoint to monitor and control strategic initiatives

• Leadership skills including the ability to influence effectively in a matrix environment

• Meaningful knowledge of an enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance

• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience

• Strategic leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions

• Strong understanding of corporate and/or business policies, and programs

• Demonstrated professional ability that embodies the Wells Fargo Vision and Values and Leadership competencies

• Proven ability to scope, manage and execute complex risk management initiatives with high quality and timely delivery

• Flexibility and business savvy to navigate a complex, highly-matrixed organization

• Developed sense for strong relationship management, and influencing skills

Job Expectations

• Ability to travel up to 10% of the time

Street Address

NC-Charlotte: 11625 N Community House Road

• Charlotte, NC

MO-Saint Louis: 1 N Jefferson Ave

• Saint Louis, MO

AZ-Chandler: 2600 S Price Rd

• Chandler, AZ

MN-Minneapolis: 550 South 4th St

• Minneapolis, MN

IA-Des Moines: 800 Walnut St

• Des Moines, IA

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.