Operational Risk Analyst - Personal Auto Insurance

Are You Driven? We Are.

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, understand how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why Join GAINSCO?

GAINSCO's work environment rewards engaged individuals who have a desire to contribute and succeed. That's because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a Champion with GAINSCO.

We are seeking detail-oriented and experienced Operational Risk Analysts to join our Corporate Product Assurance Team. These roles involve assessing risks associated with P&C operations, validating compliance with state regulations, and contributing to process improvements and practices. The Operational Risk Analysts will actively participate in assurance processes, perform testing/validation reviews, and provide recommendations for compliance enhancements.

What does an Operational Risk Analyst do?

• Execute mock Market Conduct Exams to ensure preparedness for regulatory requests.

• Test and document the effectiveness of underwriting, claims, and policy administration procedures.

• Perform remediation testing to validate corrective measures.

• Collaborate on planning, scoping, executing, and reporting validation reviews.

• Build strong relationships with internal peers and business stakeholders.

• Influence adherence to established processes and procedures.

• Adapt quickly to change and manage multiple tasks to meet deadlines.

What is required?

Education:

• Bachelor's degree

Certifications:

• A P&C Designation of CPCU, ARM, AIS or AIM are a plus.

Experience:

• Five or more years of experience in operational risk, assurance, or compliance within the personal auto or P&C insurance industry.

Other skills and abilities:

• Experience with market conduct exam practices is a plus.

• Solid understanding of the personal auto insurance industry, including products, underwriting, claims practices, and policy administration operations.

• Proven ability to manage competing priorities in a complex work environment, focusing on high-value activities.

• Strong communication, interpersonal, and presentation skills (verbal and written).

• Implementation of best practices for inspecting, testing, and evaluating products and processes.

• Excellent organizational skills with the ability to manage multiple priorities and adapt to changing requirements.

• Strong analytical and problem-solving skills with keen attention to detail and independent judgment.

• Ability to navigate complex and ambiguous situations, demonstrating creativity in problem resolution.

• Demonstrated learning agility and willingness to adapt to new approaches and innovations.

• Familiarity with MS Outlook, Word, Teams, Excel, PowerPoint, Power BI, and Adobe.

What else do you need to know?

• Hybrid - 2 days in office (Dallas/Richardson)

• Excellent benefits package: medical & dental (Basic plan FREE), vision insurance, life insurance, short-term and long-term disability insurance.

• Parental Leave Policy

• 401K + Company Match

• PTO Plan+ Paid Company determined Holidays.

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer