Operational Flow Manager

Operational Flow Manager

J.Crew Lynchburg, Virginia, (On-site)

The Global Supply Chain Team is responsible for the operations and strategic direction of transportation and distribution of merchandise through J.Crew's multi-channel supply chain.

This role will be responsible for understanding the operational impacts of staffing, planning, and forecasting between inbound and outbound volume flow with the goal of improving the organization's supply chain operations as well as supporting various initiatives.

Essential Functions and Responsibilities:

• Develop successful labor planning tools and throughput strategy with internal and external partners to meet and exceed True North Metrics.

• Manage Wave team for optimal order flow through the Facility

• Collect, organize and analyze Supply Chain data to build and manage the Supply Chain database

• Analyze data to identify problematic areas and suggest improvements

• Support analysis through data mining and quantitative analysis

• Develop and enhance service levels through collaboration with Operations Partners

• Communicate issues effectively and ensure that issues are resolved in a timely manner

• Prepare and update business reporting as requested by the DC Operations Team

• Evolve existing tools for supply chain visibility based on experience and learning's from role

Skills & Abilities:

• Self-starter with good judgment and can proactively manage up where appropriate

• Hold's self and peers accountable for results, strive to meet/exceed expectations

• Communicate effectively, ensure clear and concise message is being conveyed to each unique audience

• Collaborates well, builds partnerships with others to meet shared objectives

• Accountable for results, strives to meet and exceed expectations

• Time management/prioritization and follow-up skills

• Action Oriented- takes new opportunities and challenges with a sense or urgency and enthusiasm

• Strong written, verbal and presentation skills

Qualifications:

• Bachelor's Degree required (or equivalent work experience)

• 3+ years of relevant industry experience with focus on logistics or distribution

• Supply chain and retail, especially fashion/soft lines, experience a plus

• Advanced Microsoft Office skills required (Excel and Access mandatory)

• Must demonstrate critical thinking and analytical skills

• Self-starter with good judgment and can proactively manage up where appropriate

#LI-DNI

At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.