Operational Excellence Program Manager

Genentech Vacaville , CA 95688

Posted 2 weeks ago

Job Summary:

The Systematic Human Error Reduction via Process Analysis (SHERPA) Program Leader drives, coordinates and executes a complex improvement project from concept to demonstrated performance outcomes for all of Vacaville. The SHERPA Program Leader will manage a portfolio of organizationally aligned, ROI driven projects to improve the efficiency and reduce error rates of the Manufacturing, Facilities, Quality, and MSAT processes. The SHERPA project is strategically aligned with the organizational goals to deliver reduced deviations and improved right first time performance. At Vacaville, the SHERPA program includes the improvement of manufacturing processes and automation instructions that guide execution of work. The role is accountable for program performance, application of accepted improvement methodologies (Lean Six Sigma), measurement, analysis, improvement planning and reporting of project results. With minimal guidance, the position encompasses project management, consultation, facilitation, data abstraction, analytics and interpretation, change management and sustainability planning.

Key Job Responsibilities:

Leadership & People Management:

  • Establish strong working relationships with interdisciplinary members of their embedded team including frontline staff, engineers, mechanics, operational areas owners, quality, leaders and support services.

  • Manage a cross-functional team, may manage 1-2 direct reports and will have input into the team's performance management reviews.

  • Provides Lean Six Sigma oversight and support

  • Have a high tolerance for ambiguity, being humble, curious and vulnerable, when faced with uncertain times.

  • Possess a contribution mindset fueled by an inner drive to take initiative without being directed to do so.

  • Demonstrate effective leadership through communication, respect, influence, persuasion, and trust.

  • High sense of self-accountability.

  • Coordinate with stakeholders & related initiatives

  • Accountable to deliver performance results for the overall SHERPA program

Technical:

  • Develops overall process design for site (with input from PTM network partners)

  • Prioritizes solve forever to completion, while ensuring remediation prevents future deviations

  • Focus on robust root cause analysis and identifying and implementing lasting solutions

  • Contribute to best practice sharing to develop a network solution and process

  • Functions as a performance improvement expert, Takes active leadership of lean deployment, lean thinking mindsets and improved maturity for cross-functional program team.

  • Performs data analysis, root cause analysis, customer interviews etc to define and scope opportunities

  • Challenges all site functions/areas in problem solving and continuous improvement

  • Drives business data analysis to look for trends, and recommend improvements

  • Effectively partner with management to understand root causes for gaps and identify potential issues between existing and desired business and/or performance results and recommend best plans for resolutions that will contribute to closing identified gaps.

  • Collaborative Leadership - Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment. Looks ahead to predict future customer needs. Manages expectations. Viewed as a leader and expert in OE across the entire plant

  • Create an environment of strong team spirit, timely and effective communications, sense of urgency, high motivation and inspire team to achieve goals in the immediate and longer term.

  • Provides consultation regarding best practices with emphasis on process reengineering and systemic implementation

  • Creates, monitors and reports metrics/dashboards related to improvement activities

  • Leads decision making support and make recommendations regarding best options

Job Qualifications/Requirements:

Education:

  • Science of Engineering BS / BA required, MBA a plus; 12-15 years of business/operations experience, 10 - 13 years with a Masters; 7 - 10 years with a PhD

  • Demonstrated 3-5 years of direct improvement experience in an operations environment

  • Minimum Lean Sensei and/or Lean Six Sigma Black Belt or equivalent skillset preferred, such as Green Belt certified with proven strong analytical capability.

  • cGMP expertise preferred.

  • Biotech/pharmaceutical industry experience a plus.

  • Proven track record of implementing continuous improvement programs with quantifiable business results.

Experience (minimum):

  • 7 or more years professional experience (e.g. manufacturing, quality, materials management), depending on hiring level

  • Proven track record of implementing continuous improvement programs with quantifiable business results and lean transformation

Knowledge/Skills/Competencies:

  • Excellent collaborator with cross-functional customers and network partners

  • Experienced as a lean coach with humble inquiry methods, the coaching kata and coaching for growth mindsets

  • Excel at fostering a culture of continuous improvement

  • Advanced/expert facilitation skills and change management abilities, with the ability to lead people through influence

  • A diagnostic mindset and seek to influence others.

  • Deep Statistical analytical and problem solving skills and advanced/ expert level knowledge of Root Cause Analysis

  • Skilled at encouraging participation to make sure all voices are heard.

  • Exhibit a growth mindset and can help others to develop this mindset.

  • Current on the industry process improvement methodologies, constantly learning and implement best practices to drive business performance

  • A strong ability to lead people through influence

  • Execution of Black Belt projects with proven results

Work Environment/Physical Demands/Safety Considerations:

  • Ability to work a 12 hour shift schedule 6am-6pm or 6pm-6am 3 day/4day work week to support 24x7 operations

  • Ability to work within a clean room environment.

  • Lifting up to 15 lbs. may be required

  • Standard work requires significant amount of keying and mousing. Must be able to accommodate extended periods of computer usage to meet business needs.

  • Ability to stand or sit for at least 6 hours each day.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operational Excellence Lean Six Sigma Black Belt

Genentech

Posted 2 months ago

VIEW JOBS 2/18/2020 12:00:00 AM 2020-05-18T00:00 Job Summary: The OE Principal for Diagnosis and Planning serves to look at the big picture of site performance and guide improvement activities across the enterprise. They Architects infrastructure, deploys capabilities, coaches and sustains Lean Production System (LPS) and mindsets to drive a cultural transformation, builds Capability in Operational Excellence through both teaching and coaching behaviors (e.g. Lean Six Sigma), leads Focused Improvement projects, and is able to diagnose, analyze and make recommendations for improvement. The principal is seen as the top Lean Six Sigma expert and coaches/mentors the rest of the OE team to improve Key Responsibilities: * Takes active leadership of lean deployment, lean thinking mindsets and improved maturity * Leads focused improvement and optimization projects/initiatives covering Safety, Quality, Delivery, Engagement and Cost (SQDEC). * Designs, recommends and conducts training in continuous improvement methodologies (such as Kata, A3 thinking, and structured problem solving) and coaches others in the application of these methods. * Facilitates/assists business process management and the teams supporting continuous improvement * Challenges all site functions/areas in problem solving and continuous improvement * Drives business process management and helps to ensure sites have installed and are effectively practicing business processes * Effectively partner with management to understand root causes for gaps and identify potential issues between existing and desired business and/or performance results and recommend best plans for resolutions that will contribute to closing identified gaps. * Collaborative Leadership - Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment. Looks ahead to predict future customer needs. Manages expectations. Viewed as a leader and expert in OE across the entire plant * Create an environment of strong team spirit, timely and effective communications, sense of urgency, high motivation and inspire team to achieve goals in the immediate and longer term. * Lead network meetings/forums as appropriate * Support critical investigations as necessary * Leads decision making support and make recommendations regarding best options Requirements/Qualifications: Education: * BS / BA required in Science/Engineering, or 12-15 years of business/operations experience, 10 - 13 years with a MS/MBA ; 7 - 10 years with a PhD/JD * Demonstrated 2-3 years of direct management experience in an operations environment * Minimum Lean Sensei and/or Six Sigma Black Belt certified Experience: * 5 or more years professional experience (e.g. manufacturing, quality, materials management), depending on hiring level * Proven track record of implementing continuous improvement programs with quantifiable business results and lean transformation Knowledge/Skills/Competencies: * Excellent collaborator with cross-functional customers and network partners * Experienced as a lean coach with humble inquiry methods, the coaching kata and coaching for growth mindsets * Excel at fostering a culture of continuous improvement * Advanced/expert facilitation skills and change management abilities, with the ability to lead people through influence * Diagnostic mindset and seek to influence others. * Deep analytical and problem solving skills and advanced/ expert level knowledge of Root Cause Analysis * Growth Mindset * Strong ability to lead people through influence * Applies advanced theoretical knowledge and contributes to the development of new principles and concepts in independently addressing unusually complex problems. Contributes to the development of new concepts, techniques and standards. Exerts some influence on the overall objectives and long-range goals of the organization * Analytical Problem Solving - Ability to identify problems, define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes. Innovative and effective in solution development, risk mitigation, and execution * Job Complexity & Decision-making - Develops solutions to a variety of complex problems and initiatives. Ensures solutions are consistent with organizational objectives. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Decisions impact goals and objectives of organization and network * Supervision - Exercise considerable latitude in determining objectives and approaches to assignments. May be a backup during management absence * Interaction - Networks with senior internal and external personnel in own area of expertise. Represents organization on assigned projects. Serves as a consultant to management and internal/external spokesperson for the organization on major matters pertaining to its policies, plans, objectives and business operations * Execution of Black Belt projects with proven results Other Information: * Ability to adjust working schedule beyond normal 8am-5pm 8x5 work week to support 24x7 operations LI-DL1 Genentech Vacaville CA

Operational Excellence Program Manager

Genentech