The Operational Excellence Investigator role will have site-wide responsibility for providing real time Method 1/Pfizer Human Performance (PHP) coaching, execution and support for QAR's, LIR's and significant safety incidents. This role will have a strong focus on building Method 1 capabilities of colleagues throughout the site that drives and supports the vision of performing thorough investigations on all QARs, LIR's and significant safety incidents and directly supports the PGS transformational objective to reduce repeat QAR's. This role will be involved in the creation and monitoring of metrics to identify and drive programmatic approaches that deliver results. Colleagues will inspire, build and support a culture where every colleague is empowered to improve their work every day.
Support, conduct and coach Method 1/Pfizer Human Performance (PHP) investigations that drive continuous improvement by determining true root cause and recommending appropriate corrective actions.
Support and build site wide capabilities for completing Method 1/Pfizer Human Performance (PHP) investigations that drive to true root cause.
Collect data and related metrics to share at appropriate site forums.
Analyze CAPAs resulting from site investigations, providing feedback to areas on effectiveness.
Inspire a culture of continuous improvement by partnering effectively with personnel involved in the investigation process.
Support the vision of every colleague, every day improving their work processes through a relentless focus on identifying and effectively addressing root cause of incidents.
Partner with the broader Operational Excellence team to accomplish shared continuous improvement goals related to Lean/Six Sigma, IMEx and other programs.
Understand and drive compliance with IMEx prerequisites related to investigations.
Support area managers in their strategies related to M1 investigations and driving to true root cause.
EDUCATION: The successful candidate will have a minimum of 2 years of applicable experience and a BA/BS degree in Engineering, Chemistry, Physical/Biological Sciences, Business, Integrated Supply Management, or related applicable discipline that will enable the team to meet its mission.
EXPERIENCE: The Ideal candidate must demonstrate:
Ability to effectively teach, coach and mentor colleagues
Strong oral and written communication skills
Ability to influence others
M1 and PHP education and experience
Lean Six Sigma education and experience
Ability to connect the mission of the team to site goals
Green/Black belt certification is highly desired.
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Other Job Details:
N (Other) (United States of America)
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